Account Manager

1 week ago

Surrey, Canada Corliving Full time

**Account Manager**

**Salary $48,000 p/year + great company benefits**

**The Opportunity**:
Reporting to our Directory of Sales and Marketing, as an Account Manager**,** you will be part of a team that is responsible for maintaining all aspects of our ecommerce customer accounts.

**Key Responsibilities of the role include**:

- Product/content management on different marketplaces and customers websites
- Onboarding new customers
- General Admin duties (order entry, customer service)
- Merchandising website listings to maximize sales & improve conversion rate.
- Strong ability to learn and understand products and categories
- Analysis of customers KPIs to gain insights on their behavior
- Share your ideas by actively participating in regular CorLiving sales team meetings
- Manage inbound/outbound communication with customers (B2B, B2C)
- Possibly attend trade shows with CorLiving sales team to build relationships with new and existing customers.
- Collaborate with other teams, including Art dept, Marketing, IT. and Warehouse to provide improvements and recommendations.
- Conduct sales analysis using customer web portals and internal sales reports to develop goal-oriented initiatives based on findings
- Manage and process customer orders through EDI
- Assist customers with technical difficulties of CorLiving products
- Other general administrative duties.

**About you**:

- Experience with admin duties / data entry
- Excellent written and verbal communication skills in English.
- Attention to detail and a high level of accuracy is essential
- Excellent interpersonal, problem-solving, and analytical thinking skills
- Able to work independently, able to manage your own time, and excel in multi-tasking
- Enjoy and work well with a team
- Proficient in MS office suite

**What we offer**:

- Excellent company benefits including dental, life insurance, EAP
- Flex hours available
- Annual bonuses
- Excellent career opportunities from within.
- Paid Education program
- Health spending account
- Company catered lunches and events
- Stocked kitchen
- Huge employee discount on all CorLiving products for you and your family

**Job Types**: Full-time, Permanent

**Salary**: $48,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Surrey, BC: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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