Server - The Porch

2 weeks ago

Toronto, Canada The MRG Group Full time

_**Server**_
- **The Porch**_
- **Toronto, Ontario**_

It's Better Up Top

The Porch is Toronto’s go-to spot for summer drinks, food truck eats, and an amazing patio vibe. With unmatched views of the city and an extension of Toronto’s summer lifestyle, we provide our guests a retreat from the bustling city while still being in the heart of downtown.

The Porch attracts locals and tourists looking for a quintessential summer experience 7 days a week. Weekend events and programming turn up the party to the Porch. With your team up top, your entire summer season will be filled with unpretentious fun working in a dynamic, high volume venue.

We are looking for energetic, fun and enthusiastic Servers who share our passion for great food, entertainment and creating memorable experiences for our guests.

**RESPONSIBILITIES**:

- Greet guests in a friendly and timely manner
- Follow Steps of Service to ensure consistent guest experience
- Strong knowledge of food and beverage menu offerings including common allergens
- Inform guests of any food or drink specials or special events that may be happening
- Comfortable with making menu suggestions and up-selling menu items based on the guests’ needs
- Accurately input orders through POS system in a timely manner while managing guests’ tabs
- Communicate effectively with Front of House and Back of House
- Enjoy working in a team environment
- Ability to manage your section and large group reservations
- Maintain a clean and safe working area
- Bus tables and contribute to the sanitation and cleanliness of our venues
- Comply with food and beverage regulations
- Empowered to make decisions and handle guest recovery in a fast-paced environment
- Effectively communicate with team and offer support as their needs may require
- Creating positive shareable experiences and memories for people
- Other duties as assigned

**MUST HAVES**:

- Smart Serve Certificate required
- 1+ years serving experience required
- Exceptional service skills
- Effectively communicate orally and in writing
- A passion and commitment to quality guest service and hospitality
- Ability to work calmly and effectively under varying degrees of busyness
- Meet productivity standards and complete work using time efficiently
- Able to work on the weekends and holidays, including late nights and into the wee hours of the morning

We thank all applicants for their interest in this opportunity, however only those selected for an interview will be contacted.

**Job Types**: Full-time, Part-time, Seasonal
Contract length: 5 months
Part-time hours: 25 per week

**Salary**: From $15.50 per hour

**Benefits**:

- Casual dress
- Company events
- Discounted or free food

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Weekends as needed

Supplemental pay types:

- Tips

Application question(s):

- Are you eligible to legally work in Canada?
- Do you have your Smart Serve certification?

Work Location: In person

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