Customs Coordinator/customer Service

2 days ago

Bolton, Canada Titanium Transportation Group Inc. Full time

**Company Profile**

Titanium is a leading transportation company servicing Canada and the United States. We are a recognized consolidator of asset-based transportation companies, having completed twelve acquisitions since 2011. Titanium has also been ranked by Canadian Business as one of Canada's Fastest Growing Companies for twelve consecutive years, and in 2020 was recognized by Financial Times' as one of America's Fastest-Growing Companies. We welcome growth, new ideas and the provision of opportunity

**Job Summary**

**Job Duties and Responsibilities**
- Excellent customer service and communication skills
- Liaise directly with customers and act as account manager to ensure customer service requirements are understood and fulfilled
- Post bonds for products imported or assist clients in obtaining bonds
- Required to prepare the necessary import documentation such as certificates of origin and cargo control documents.
- Ability to be flexible and work extended hours as required

**Job Requirements**
- This position is for an experienced mid-level customs experienced professional who is able to meet performance deadlines and adhere to all client requirements
- Strong interpersonal skills and the ability to work with a wide range of individuals
- Strong verbal and written English communication skills
- Proficient with the use of a computer, including Microsoft Office Software (Outlook, Excel, Word, PowerPoint)
- Strong understanding of the transportation industry and associated laws
- Experience working with customers through various means of communication and ability to manage customer relations

**Preferred**
- Previous experience in a supply chain logistics environment would be considered an asset
- Experience working with TMW software would be considered an asset
- Experience working in a Border Connect environment or role would be considered an asset

**Position Details**
- Full-time employment
- Office environment - no remote work available
- Share Purchase Plan - opportunity to buy company shares through payroll at a 100% match
- Group Benefits offered - health and dental
- Titanium is committed to investing in our employees through the use of annual performance reviews - we promote from within
- We thank all applicants in advance; however, only applicants being considered for an interview will be contacted._

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