Retail Customer Service Coordinator

2 days ago

Bolton, Canada Winners Full time

W TJX Canada każdy dzień przynosi nowe możliwości rozwoju, zdobywania wiedzy i odniesienia sukcesu. Będziesz częścią naszego energicznego zespołu, który stawia na różnorodność, współpracę i priorytetowo traktuje Twój rozwój. Niezależnie od tego, czy pracujesz w naszym centrum dystrybucyjnym, biurze czy sklepie WINNERS, HomeSense lub Marshalls, przed Tobą wiele możliwości do nauki, rozwoju i wywarcia pozytywnego wpływu. Dołącz do zespołu TJX - firmy, która znalazła się w rankingu „Fortune 100” i jest wiodącym sprzedawcą detalicznym działającym w modelu off-price na całym świecie.

**Opis stanowiska**:
**The opportunity**

Our Associates bring our business to life. Working in our stores, you'll have the opportunity to engage with customers and work with exciting products every day. From handling transactions to merchandising displays, your contributions will help drive our success. If you're passionate about working with others and thrive in a dynamic, fast paced environment, this role could be perfect for you

**What you'll discover**

Eligible Associates can look forward to:

- One-of-a-kind, inclusive culture
- Dedicated training and on-the-job resources to enhance your development
- Merchandise discount for yourself and eligible family members at all TJX Canada stores
- Associate and Family Assistance Program to support healthy living

**What you'll do**

It's safe to say there's no shortage of variety in what we do and how you contribute to different facets of the store such as Merchandise Processing, Visual Merchandising and Customer Service. Here are some key responsibilities of the role:

- Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.
- Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.
- Training and developing associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.
- Play a crucial role in improving the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.
- Contributing to sales and trend influence by crafting inspirational displays in high-impact areas, driving the store's fashion, brand, and value strategy through dynamic feature changes.
- For a closer look into the role, click HERE

**What you'll need**

To begin your career with us, you'll have:

- Minimum 1 to 2 years relevant experience; retail or service industry experience is preferred
- High School education or equivalent experience
- Excellent problem solving and communication skills including verbal, written and active listening
- Exceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operations
- The ability to set up and maintain a warehouse environment

**Adres**:
471 Queen Street South

**Lokalizacja**:
CAN Winners Store 0388 Bolton ON

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