Manager, Administrative Services

**Who we are**
You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ over 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

The **Manager, Administrative Services** is responsible for leading a team of Administrative Professionals that support our colleagues and enable us deliver on our purpose, to help clients, colleagues, and communities thrive.

**As a Manager, Administrative Services your responsibilities will include**:

- Lead a team of Administrative Professionals to ensure overall quality, consistency and efficiency of administrative support services provided to the New Brunswick Business Unit to meet the high standards of client service
- Provide insight, feedback and trends to Regional Managers and assist with initiatives and strategies to deliver on the firm’s purpose
- Develop and maintain high quality relationship with all team members, other Managers, Administration, Partner/Principal group and all other stakeholders
- Collaborates with Partners and other administrative team members to improve the internal and external client experience
- Coach and develop Administrative Services team members by providing and overseeing ongoing confidence-building feedback, both verbal and written, conducting regular one-on-one meetings, as well as the leadership development for team members
- Assign, distribute, delegate work, and allocate job responsibilities evenly among team members and manage completion to ensure maximum efficiency in the offices
- Supervise Administrative team’s vacation, work schedules
- Working with Regional Manager, P&C and Talent Attraction with recruiting, onboarding, and departures of team members
- Manage the Administrative team’s needs and present issues to senior management as required
- Oversee the delivery and efficacy of the team’s training
- Participate in cross functional projects such as office specific event planning
- Coordination for office and real estate support including office renovations and moves
- Provide administrative assistant support to various New Brunswick leaders
- Provide support to the New Brunswick Management Committee and Service Line Leaders
- Coordinate and supervise file destruction based on the Firm’s destruction policies and procedures
- Coordinate training for administrative team members of newly integrated firms
- Additional duties as assigned

**Be Grant Thornton**
If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens

**Think you’ve got what it takes to be a Manager, Administrative Services? Like the colour purple? Great. Here's a few more boxes we’re also hoping you can tick**:

- 6+ years of office administration experience in a senior role, in a fast-paced environment. Experience in a professional services environment would be an asset
- Post-secondary degree or diploma in a relevant discipline, or the approved equivalent combination of education and/or related experience. Ability to direct, train and mentor peers and others
- Professional attitude and ability to establish and maintain positive working relationships
- Proven to be detail oriented, reliable, efficient, and diligent in duties and responsibilities
- Outstanding organization skills with an ability to manage multiple tasks
- Demonstrated ability to exercise tact, discretion, confidentiality, and diplomacy
- Ability to work collaboratively within a team environment
- Ability to work under pressure and against tight deadlines
- Excellent communication skills

At Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.

**What's in it for you?**

Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work