Automotive Service Advisor

2 weeks ago


Waterloo, Canada Total Auto Service Inc. Full time

**Total Auto Service - Waterloo, ON**
**Full-time | Competitive Pay | Health Benefits**

Total Auto Service is hiring a dependable and customer-focused **Automotive Service Advisor**. If you enjoy helping people, have a passion for vehicles, and thrive in a fast-paced shop environment, we’d love to hear from you

**Responsibilities**:

- Greet customers and assess their service needs
- Create and manage repair orders
- Communicate clearly with technicians and customers
- Provide accurate estimates and explain recommended services
- Process payments and maintain service records
- Ensure a clean and professional front desk experience

**Qualifications**:

- 1+ year experience in automotive service or customer service
- Strong communication and organizational skills
- Ability to multitask and work under pressure
- Familiarity with shop management software (e.g., Mitchell, ALLDATA) is a plus
- Valid driver’s license preferred

What We Offer
- Competitive hourly wage
- Health benefits
- Training and career growth opportunities
- Supportive team and modern shop environment

**Job Types**: Full-time, Permanent

Pay: $18.00-$25.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Store discount

Application question(s):

- Are you familiar with any shop management software?
- Do you have at least 1 year of experience in automotive or customer service?

Licence/Certification:

- Driver's license (preferred)

Work Location: In person



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