Analyst

**Job Description**:
The People Experience Team promotes excellence in people by supporting TEAM RVH through the employee life cycle by delivering innovative people strategies and programs that attract and retain TEAM RVH and support a highly engaged workforce that feels valued, recognized, and safe and allows them to grow to reach their full potential.

The incumbent in this role provides analysis and strategic problem-solving to identify trends and develop data-driven solutions that support decision making. As the **People Analyst **you are responsible for providing keen critical analysis and evaluation to support the operations of RVH. The Analyst will utilize research and innovation to identify and build on areas of improvement to support program and organization wide goals.

Specifically, the incumbent will consider current staffing models and outcomes, historical operational data, and anticipated operational requirements to draft recommended solutions to staffing utilization, levels and rotations, which include the staff status mix that supports cost effective schedules and relief strategies. As the Analyst, you will also work with internal partners to collaborate on data collection, budget outcomes, and benchmarking. Responsibilities include but are not limited to:

- Collaborate with leaders to optimize the use of human resources within departments/units taking into consideration staffing models of care, existing complements, and budget allocations
- Develop innovative and relevant approaches to staffing models, data analysis, and presentation
- Prepare and analyze metrics, scheduling, and budget data to produce reports for People Experience operations, including preparing and distribution of quarterly and annual reports and participating in benchmarking surveys
- Analyze business workflows, conduct best practice research, and develop reports and presentations for hospital leadership to optimize current staffing processes and practices
- Provide analytical and data support to leadership in negotiations of collective agreements
- Work with TES to build and develop reporting metrics, ad-hoc reports and People Experience leadership information to facilitate analysis of trends (i.e., status splits [full-time/part-time ratios], leaves, etc.), administration of various planning and improvement of processes
- Collaborate with key stakeholders to evaluate schedules and options
- Participate in broader workforce planning activities for the organization that ensures strategic planning translates into improvement recommendations for operational efficiencies
- Prepare and deliver clear and professional reports and presentations to leaders across the organization
- Follow Quality Improvement Science, Project Management, and Lean Methodologies
- A university degree in a field related to human resource management, such as business administration, data analytics, industrial relations, commerce, or psychology
- Completion of a professional development program in human resources management required
- Certification as a Certified Human Resources Professional (CHRP) an asset
- At least five years’ experience in roles that require attention to detail and analytical methods in healthcare
- Experience with the use of HR systems required, including HRIS, time, attendance and scheduling systems (i.e. Kronos/UKG)
- Experience with centralized scheduling services an asset
- Experience with the use and management of large data sets required
- Experience conducting research and forming informational reports, containing recommendations and conclusions
- Experience working with employment/labour legislation
- Experience with Quality Improvement Science, Project Management, and familiarity with Lean methodologies
- Understanding of Collective Agreements and scheduling rules and processes in a health care environment is an asset
- Knowledge of statistical processes and measures
- Experience generating graphs, tables, training documents and other information displays
- Experience developing and facilitating training
- Demonstrated intermediate skills in Microsoft Office (Word, Publisher and PowerPoint) with advanced skills in Excel
- Understanding of budgets, finance, staffing models, FTE’s, etc.

You are ideal for this position if you have:

- Demonstrated analytical, strategic thinking, and problem solving skills
- Ability to analyze, prepare, and compile data with a strong attention to detail
- Ability to present ideas in business-friendly and user-friendly language
- Proven flexibility and ability to adapt positively to change, deadlines and shifting priorities
- Excellent communications skills and political savvy with discretion to address difficult or sensitive issues
- Highly developed presentation/facilitation skills both written and oral, with a proven ability to take complex data and clearly express it in a compelling manner
- Effective planning and organization skills
- High level of initiative and self-direction
- Ab