Front Desk Receptionist

2 weeks ago

Vancouver, Canada The Firm Athletica Full time

**Company description**

We are a dope personal training gym that is strictly for independent trainers, who take pride in their business and care for their clients. As an organization, we strive to provide a space that values the well-being of our team members, upholds the beliefs that everyone is treated fairly and with respect for their individual rights and provides a space for independent personal trainers to grow their business out of.

**Job description**

The Firm Athletica is a boutique, personal training gym located in the heart of Kitsilano. Our values as an organization include being good humans, striving to go “far together” and being open and honest with one another. We are looking for a full-time Front Desk Associate to join our growing team. This position is the perfect opportunity for someone who wants to make an impact in an energetic, dynamic environment.

**About You**:
A typical day in the life of a Front Desk Associate:

- Professionally and warmly greeting all members and guests
- Checking MindBody and taking attendance each and every hour; update members’ accounts as needed.
- Answering the phone and replying to messages; checking and updating the communication binder and signing off on required items.
- General cleaning and tidying of the gym and kitchen area.
- Maintaining an orderly and clean front desk area.
- Providing the highest level of customer service to members, prospective members and trainers.
- Handling any constructive feedback from the members and trainers and proactively actioning things to remedy any problems.

What you have:

- 1+ years of customer service, hospitality or front desk experience.
- High school diploma/GED required or equivalent work experience.
- Proficient with the Google Business Suite (including Google Docs, Google Sheets, etc.).
- Ability to work the opening, along with the occasional Saturday if needed.
- Must be able to perform all essential physical aspects of the position, which could include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height.
- Must be able to perform pushing, pulling, and lifting up to 50 lbs at a time.

Bonuses:

- Social media experience
- Sales experience

We offer our team members the opportunity to workout anytime on your own time, and the chance to join a new and growing organization.

The Firm Athletica welcomes all applicants regardless of race, gender, orientation, sexual identity, economic class, ability, disability, age, religious beliefs or disbeliefs, or status. We believe that different perspectives and backgrounds are what make a company flourish and we welcome you

We can’t wait to meet you

**Job Types**: Part-time, Permanent

Pay: From $18.00 per hour

Expected hours: 24 per week

**Benefits**:

- Casual dress
- Flexible schedule
- On-site gym
- Paid time off

Schedule:

- Day shift
- Evening shift
- Monday to Friday

**Experience**:

- Front Desk/Receptionist: 1 year (preferred)

Work Location: In person

Application deadline: 2025-03-05
Expected start date: 2025-03-10

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