Content Manager

Have you ever wanted to be part of a team that makes a tangible difference in people’s lives? You can have the opportunity to go places and see things few others ever would when you join the On Side Army of champions as a Cleaner / Packer.

At On Side, the Contents Manager, leads the contents department using a combination of vision, people skills, management abilities and a passion for organization and structure. The Contents Managers team does vital work helping clients save precious possessions and memories with empathy, compassion, and hard work. When disaster strikes, Contents teams are deployed to restore order out of chaos and clean up the aftermath. Working on site and in the On Side warehouse means no day or disaster is ever the same.

**The Contents Manager is responsible for**:

- Overall management of content related activities
- Fostering a customer-focused environment
- Building, developing, and evaluating the contents team
- Day to day management of the contents department including but not limited to scheduling, budgeting, creating, and reporting on as well as ensuring compliance with policy and procedures

**What you bring**:

- 2+ years experience in a leadership role
- 5+ years of previous relevant experience in disaster restoration
- An optimistic outlook and a real desire to help
- Exceptional organizational skills
- Valid driver’s licence & clean drivers abstract
- Clean criminal record

**Other stuff that’ll help you be successful**:

- You genuinely enjoy working with people in a team environment
- Relevant management training courses in contents mitigation
- Fire Smoke Restoration Technician (FSRT)
- Odor control Technician (OCT)
- Water Damage Restoration (WRT)
- Applied Structural Drying (ASD)
- Carpet Cleaning Technician (CCT)
- Upholstery & Fabric Cleaning Technician (UFT)
- Working knowledge of construction/plumbing/electrical/cleaning

**What’s in it for you?**

We’re an established company in a growing industry and we need awesome people We WANT to start you off on a career path you’ll love, we WANT you to be fulfilled by your work and we WANT to provide you with a steady pay-cheque. We also love that we’re able to provide an employee assistance program, **excellent health plan** which includes extended medical (chiropractic, massage, acupuncture, vision, and more) dental, long-term disability (LTD) and life insurance.

We provide **on the job training** with opportunity for development—promotions and national career movement are yours for the taking (well, with a few months under your belt). At On Side we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

**Get on our side **Both major weather disasters and minor accidents involving water, fire, and more happen every day, and in our industry this is how we keep busy, restoring properties 24 hours per day, 7 days a week. Mother Nature usually doesn’t wait for an invitation, but we’re in the business of dealing with party crashers, and we’ve done it for over 40 years

We have branches from Victoria, BC to St. John’s, Newfoundland and (almost) everywhere in between. Our fantastic team of over 1,600 employees stretches far and wide across Canada, and we’re growing—YOU could be the next great addition

**Job Types**: Full-time, Permanent

Pay: $78,000.00-$84,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Weekends as needed

Application question(s):

- This role is the management of the Contents team in the restoration industry. Please tell us about your restoration experience that will help you succeed in this role
- What IICRC tickets do you hold?
- Major Disasters can strike at any time so after hours on-call work may be required. Are you available to work outside of scheduled hours?
- What size and types of teams have you lead?
- Are you experienced with Encircle?

**Experience**:

- Leadership: 2 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person