Reception/clinical Assistant

2 weeks ago

Oakville, Canada OakMed Family Health Team Full time

The **OakMed Family Health Team (OFHT) **provides collaborative, interdisciplinary, comprehensive primary health care to a population of patients in the Oakville area. We are committed to compassionate, patient-centered care emphasizing illness prevention, chronic disease management, harm reduction and health promotion. This position requires excellent administrative support skills, an ability to work in a fast-paced, changing environment and strong interpersonal skills to work with patients, interdisciplinary health care providers and physicians.

**Roles and Responsibilities**:

- Answering phones and triaging calls. Booking appointments and answer patient inquiries.
- Greeting patients and updating charts.
- Scheduling and confirming appointments with Physicians and nurses.
- Registering new patients and updating existing patient demographics. Validating Health Cards.
- Open and processing mail.
- Scanning documents into EMR such as: DI reports, lab results, consult notes, etc.
- Preventative Care screening calls and updating patients charts as well as preparing requisitions and kits for routine screenings.
- Providing statistical reporting on various measures when requested.
- Assisting patients in accurately completing appropriate forms and documents.
- Back up for admin staff as required.
- Initial preparation for visit with MD or NP (Weight/BP, brief description of reason for visit)
- Stocking and preparing rooms

**Qualifications and Competencies**:

- Completion of a Medical Administrative diploma would be an asset
- Strong organizational and problem solving skills.
- Ability to maintain confidentiality.
- Ability to adapt quickly to a fast paced, dynamic work environment.
- Proven participatory work style; ability to work independently and with a team.
- Ability to prioritize, manage time effectively and be flexible in a very active work environment.
- High level of accuracy and attention to detail.
- Keen to take initiative when appropriate..
- Ability to learn and work with EMR (Electronic Medical Records) system is required.
- Knowledge of Practice Solutions (TELUS EMR) is an asset.
- Previous office experience in a Primary Care setting would be an asset.

Pay: $18.00-$19.00 per hour

Expected hours: 40 per week

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Oakville, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 2024-11-30
Expected start date: 2024-12-16

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