Budtender/ Customer Service

2 weeks ago

Thornbury, Canada Vivid Cannabis Co. Full time

Create experiences for customers by building authentic relationships and appropriately determining needs
- Successfully drive sales by educating on the brand and products
- Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations
- Successfully achieve sales goals and business metrics
- Seek opportunities to contribute to and improve business results on a daily basis
- Support with inventory management and practice proper section ownership to ensure customers have access to the right stock to drive sales
- Support with completing all tasks and duties within the store architecture, as assigned
- Adhere to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
- Ensure you are aware of all company communication, rollouts, directives and procedures
- Abide by all company policies and programs, ensuring compliance
- Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation
- Complete tasks as assigned by the Store Manager, Assistant Store Manager and Key Leaders Qualifications
- Minimum 1-3 years customer service experience, retail is preferred
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable results

Ability to manage competing priorities in a fast-paced environment
- Strong verbal and written communication skills and excellent organizational skills
- You are passionate about cannabis and are excited to bring it to market for recreational purposes
- You are open to feedback and coaching
- You demonstrate high levels of integrity and personal responsibility
- You are trustworthy and customer-oriented
- Bonus points if you've worked in a regulated environment before Requirements
- Minimum age 19 years old or age as specified by the provincial government
- Able to lift boxes 5-30 lbs
- Must be flexible with hours of work and be comfortable with ever changing duties
- Can Sell certification required
- Criminal background check required

Work Remotely
- No

**Job Type**: Part-time
Part-time hours: 10-15 per week

**Salary**: $16.50-$18.50 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability

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