Outside Services Attendant

7 days ago

Thornbury, Canada Great Gulf Group Full time

Do you love the game of golf, meeting new people and not know what it means to meet customer expectations? Lora Bay Golf Club is hiring Outside Services Attendants If you're a self starter, can work under pressure and have a sense of urgency when it comes to delivery exceptional customer service, keep reading and see if this role is for you
As our customers first point of contact, the Outside Services Attendant will set the tone for the day by greeting members, guests and visitors with a warm welcome and a smile. You play a pivotal role in ensuring our guests have a first-class experience, while maintaining policies, procedures and golf services operations.
Benefits of Working at Lora Bay
- Great people, beautiful location, safe and fun work environment
- paid training
- free golf
- staff (and friends and family) discounts on meals, rooms and golf
- staff parties, $$ rewards and recognition program
- $500 for referring fellow team members and earn $ for bringing in business*
- Contract completion bonus*
- Some conditions apply. Inquire within for more details.

Key Responsibilities
- Coordinate with the days tee sheet to familiarize yourself with arriving members and guests
- Greet members and guests upon arrival in a courteous and friendly manner
- Aid members and guests at bag drop area, assisting with golf clubs and other requests
- Assist in the implementation and execution of member and public golf events
- Support in maintaining a clean and well-organized club storage area
- Clean golf clubs for club storage members and arrange them in an organized manner
- Stage golf clubs of club storage members in the staging area ahead of their arrival
- Clean golf carts and restock when necessary
- Maintain constant contact with Pro Shop and operations staff, informing them of the arrival of all members and guests
- Keep staging/work area consistently clean at all times
- Set up and maintain the cleanliness of the driving range, including the cleaning and restocking of golf balls
- Clean, stock, and store golf carts
- Promptly report any issues with golf carts or other operational equipment to your Supervisor or Golf Professional
- Provide starting and marshalling duties with use of Tag Marshal as needed

Requirements and Qualifications
- High school level English communication skills.
- Prior experience in resort and golf industry an asset
- Must excel in customer service
- Proven organizational skills and an attention to detail
- Strong communication skills and a proven ability to work well in a team environment
- Be neat and professional in appearance
- Approach responsibilities in an organized and energetic manner
- Excellent public relations skills
- High regard for Health and Safety for self and others
- Long periods of standing on your feet.
- Must be willing to work morning and afternoon shifts, weekends and holidays.

Physical Environment & Requirements
- Work under pressure
- Work in a fast-paced environment
- Able to work outside in a variety of weather conditions
- Must be able to lift 50 LBS
- Long periods of standing on your feet

**Job Types**: Full-time, Part-time

**Benefits**:

- Company events
- Discounted or free food
- Employee assistance program
- Flexible schedule
- On-site parking
- Store discount

**Schedule**:

- Holidays
- Monday to Friday
- Weekends as needed

**Work Location**: 109 E Ridge Dr, Thornbury, ON
**Expected start date**: TBC

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