Outside Services Attendant

3 days ago

Thornbury, Canada Great Gulf Group & Taboo Muskoka Full time

At Lora Bay Golf Club, we believe our greatest asset and strength is our people. Our mission is to provide our members and guests with the challenge and beauty of a truly superior golf course.

Outside Service Attendant

Do you love the game of golf, meeting new people and not know what it means to meet customer expectations? Lora Bay Golf Club is hiring Outside Service Attendants If you're a self starter, can work under pressure and have a sense of urgency when it comes to delivery exceptional customer service, keep reading and see if this role is for you
As our customers first point of contact, the Outside Service Attendant will set the tone for the day by greeting members, guests and visitors with a warm welcome and a smile. Constant contact with the Pro Shop and Operations staff is critical to deliver the best possible service.

**Key Responsibilities include**:

- Obtain tee sheet from Pro Shop to ensure you know the names of arriving members and guests. Ensure to obtain a revised tee sheet every two hours or as required
- Greet guests upon arrival in a courteous and friendly manner
- Assist members and guests arriving and departing the bag drop area with clubs in or out of their vehicle
- Maintain constant contact with Pro Shop and operations staff, informing them of the arrival of all members and guests
- Keep podium and work area clean and neat at all times
- Set up and clean the driving range and pond/contest areas daily
- Clean, stock and store golf carts
- Provide guests with daily contest and event information, act as a Lora Bay Ambassador
- Assist with starting and marshalling when required
- Assist the F&B team when required
- Assist in the Pro shop when required - including retail, answering phones, and making reservations
- Report any issues or concerns to your Supervisor or Director of Golf

Requirements and Qualifications
- High school level English communication skills.
- Prior experience in resort and golf operations an asset
- Must excel in customer service
- Proven organizational skills and an attention to detail
- Strong communication skills and a proven ability to work well in a team environment
- Be neat and professional in appearance
- Approach responsibilities in an organized and energetic manner
- Excellent public relations skills
- High regard for Health and Safety for self and others
- Long periods of standing on your feet.
- Must be willing to work morning and afternoon shifts, weekends and holidays.

Physical Environment & Requirements
- Work under pressure
- Work in a fast-paced environment
- Outside in a variety of weather conditions
- Must be able to lift 50 LBS
- Long periods of standing on your feet

Benefits of Working at Lora Bay
- Great people, beautiful location, safe and fun work environment
- paid training
- free golf
- staff (and friends and family) discounts on meals, rooms and golf
- staff parties, $$ rewards and recognition program
- $500 for referring fellow team members and earn $ for bringing in business

Please be aware that Lora Bay has a mandatory vaccination policy in effect for all employees.

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