Manager of Community Programs

7 days ago

Edmonton, Canada St. John Ambulance Full time

**JOB POSTING**:
**Manager of Community Programs & Volunteer Services**:
**Location**: Provincial Head Office - Edmonton, AB
**Reports to**: Vice President, Operations

**About the Organization**:
With a legacy spanning more than 900 years globally, St. John Ambulance is one of Canada’s most respected charitable organizations, dedicated to public safety, education, and volunteerism. In Alberta, St. John Ambulance supports communities through seven Training and Community Service Centres, 40 employees, and more than 500 volunteers contributing over 28,000 service hours annually.

**The Opportunity**:
St. John Ambulance Alberta is seeking a **Manager of Community Programs & Volunteer Services** to provide provincial leadership for community-based programs, volunteer services, and emergency response coordination. This role is ideal for a strategic, people-focused leader who thrives in mission-driven environments and enjoys balancing operational excellence with community impact.

**What You’ll Do**:

- Provide provincial leadership and direct supervision to Community Programs & Volunteer Services Coordinators across Alberta
- Ensure consistent, high-quality delivery of volunteer services and community programs
- Lead provincial volunteer emergency response efforts during declared emergencies
- Translate strategic goals into actionable operational plans and measurable outcomes
- Oversee department budgets, resource allocation, and quality assurance
- Build and maintain strong relationships with government, NGOs, event organizers, and national partners
- Champion volunteer recruitment, onboarding, training, and retention strategies
- Serve as Alberta’s representative on national committees and working groups
- Act as a visible ambassador for St. John Ambulance in communities across the province

**What You Bring**:

- Post-secondary education in Volunteer Management, Human Resources, Social Sciences, or a related field
- Leadership experience in not-for-profit, volunteer-driven, or public service organizations
- Strong people leadership, communication, and change management skills
- Experience working with volunteers and employee teams in complex service environments
- Emergency management and/or public relations experience (considered an asset)
- Demonstrated ability to manage budgets, programs, and cross-functional stakeholders
- Valid driver’s licence and ability to travel within Alberta (and occasionally nationally)
- Clean Police Information Check and Vulnerable Sector Check

**Why Join St. John Ambulance Alberta**:

- Make a meaningful impact in communities across the province
- Lead a passionate, purpose-driven team
- Collaborate with provincial and national partners
- Competitive compensation and the opportunity to grow with a respected organization

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