Animal Care Attendant

Ready to start your journey in animal care and veterinary medicine? As an Animal Care Attendant (ACA), you'll be the heart and soul of our team, ensuring every animal receives the love and care they deserve. This isn’t just a job—it’s your first step into a world where your passion for animals meets purpose. By joining us, you’re not only making a difference today but also laying the groundwork for an exciting and fulfilling career. If you’re eager to turn your love for animals into a lifelong adventure, this is where it all begins.

**Position Title**: Animal Care Attendant (ACA)
**Location**:280 Sheppard Avenue East, Unit 102. Toronto, Ontario

**Position Description**:
At Yonge Sheppard Animal Hospital, our Veterinary Assistants are a vital part of our healthcare team. Veterinary Assistants are responsible for the overall care of all patients, and supporting the needs of our Registered Veterinary Technicians and Veterinarians.
- Key Responsibilities**:*_
- **Animal Restraint**: Developing skills for restraint of patients for diagnostic procedures (i.e. ultrasonography, radiology), sample collection, anesthesia, medical and surgical procedures. Develop skills to restrain fractious and anxious patients in a safe and humane manner.
- **Animal Husbandry**: Optimizing compassion for the pets and patient comfort in a safe and hygienic environment during treatment and hospitalization. Employee understands that ensuring patient hygiene includes cleaning kennels and that they will come in to contact with urine, feces, and other bodily fluids.
- **Client Communication and Relationships**: Must treat clients and patients in a friendly and compassionate demeanor while respecting and maintaining professional boundaries.
- **Facility Management**: Ensure treatment rooms, kennels, surgical and dental suites, exam rooms, and any other areas of the hospital are kept clean and tidy. Ensure supplies are restocked, laundry is maintained, and supply orders are unpacked.
- **Computer Software knowledge**: Develop proficiency in EzyVet Software, GMAIL, Google Sheets, Google Docs, Petdesk and Microsoft Applications.
- **Medical Records Management**: Employee must understand that record keeping is vital to proper patient care and ensures all notations on walks, feeds, weight, urinations, BM, and appetite are being entered into the medical record.
- **Instrument Care**: Understand aseptic techniques including cleaning, folding, and wrapping of all surgical materials, and instruments.
- Act as a liaison between Veterinarian and Veterinary Technicians to ensure continuity of patient care.
- Answer phones as required.
- Attendance of all scheduled staff meetings and employee evaluations.
- Key Competencies**:*_
- Conduct your employment in ways which align with Yonge Sheppard Animal Hospital’s Core Values: Compassion, Teamwork, Client Communication, Patient Care, Transparency, and Continuing Education.
- Willingness to learn and develop an understanding of basic veterinary topics including vaccinations, basic laboratory tests, common diseases (including common veterinary emergencies), parasite prevention and treatment as well as common pet behaviour.
- Must demonstrate consistent attendance and punctuality.

**Job Requirements**:

- High School Diploma or equivalent
- Affinity for animals.
- Outstanding organizational skills
- Be physically strong, dextrous, ability to stand for extended periods of time, and have the ability to lift over 20 kgs.
- Must be 18 years or older (for health and occupational safety).
- About us **_

**Yonge Sheppard Animal Hospital is a small team of dedicated professionals that values each other and our patients. Together, we strive to create a comfortable, supportive, fun, transparent working environment that fosters learning. We value the health and wellbeing of our patients, our clients and our team.**

We offer competitive wages, health benefits and continuing education as well as excellent staff discounts.

**Job Types**: Full-time, Permanent

Pay: From $17.50 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (required)
- Animal Care: 1 year (preferred)

Work Location: In person