Current jobs related to Customer Service Representative - Toronto - Pardons Canada


  • Toronto, Canada Zedd Customer Solutions Full time

    **ABOUT ZEDD CUSTOMER SOLUTIONS** Zedd Customer Solutions is a Canadian owned and operated outsource contact center services provider. Our success can be attributed to the dedication, hard work, and service excellence delivered every day by our talented team of contact center professionals Zedd Customer Solutions is expanding and invites you to join our...


  • Toronto, Canada Coughlin Ottawa Full time

    We are seeking a Bilingual Customer Service Representative to join our Coughlin team in Ottawa, Ontario. The Bilingual Customer Service Representative primarily answers telephone and walk-in inquiries and corresponds with members of various plans on such matters as coverage, enrollments, terminations, beneficiaries, etc. The Customer Service Representative...


  • Toronto, Ontario, Canada Amigo Workforce Full time

    Location: Toronto, CanadaClient: Non-Profit OrganizationRepresented By: Amigo WorkforceJoin Our Team as a Customer Service Representative at Amigo WorkforceAre you passionate about delivering exceptional customer service while exploring diverse industries in Ontario? Amigo Workforce is seeking dedicated Customer Service Representatives to connect individuals...


  • Toronto, Canada Benefit Plan Administrators Services Limited Full time

    The Customer Service Representative acts as an interface between customers and the company by attending to their queries and handling concerns in compliance with the L.I.U.N.A. Local 506 Member’s Benefit Trust Funds. A Customer Service Representative is expected to provide superior customer service to members in person, via telephone, fax or mail. This is...


  • Toronto, Canada People Corporation Full time

    At ACL, we believe our employees make the difference. That's why we provide a professional and motivating team environment where contributions are valued. This belief, supported by an entrepreneurial culture, has helped build a company with a strong history and an exciting future. We are currently hiring for a Customer Service Representative in our Toronto...


  • Toronto, Canada ShipMonk Full time

    Why ShipMonk? ShipMonk is the world's largest 3PL for high-growth e-commerce and DTC brands. Since our inception in 2014, we've operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter...


  • Toronto, Canada Saand Inc Full time

    Title**:Customer Service Representative** Department: Sales & Customer Service - **Purpose of position**:_ The Customer Service Representative position is responsible for developing strong relationships with clients and having a deep understanding of customer needs to act as the liaison and main point of contact between the customer and other departments....


  • Toronto, Ontario, Canada Jill Frisch & Freeze MiniMart Full time

    Job description:We are seeking a customer service representative who will serve as a point of contact, provide details about a vast array of company information, respond to inquiries, and accurately address any new issues that may arise with customer accounts.The most effective customer service representatives are truly happy to assist clients. They...


  • Toronto, Canada BreezeMaxWeb Full time

    **Responsibilities** **The Customer Service Representative is responsible for managing a list of specific accounts; assist clients through up selling and crossselling additional services, and supporting other client service initiatives as they arise. Account Managers are key to our commitment of delivering exceptional client service.** **Duties of the...


  • Toronto, Canada Baskits INC Full time

    Job Title: Customer Service Representative **Location**: In-person at our Head Office (74 Railside Road, Toronto, M3A 1A3) Purpose: Baskits Inc. is looking for Customer Service Representative to immediately join our passionate and growing team. In this role, you will assist customers both at our call center and retail location at our Head Office,...

Customer Service Representative

3 weeks ago


Toronto, Canada Pardons Canada Full time

**Job Summary**:
We are an industry-leading mid-sized organization in the Criminal Justice Sector who have been helping Canadians remove criminal records for over 30 years. We are located near St. Clair and Bathurst in Downtown Toronto.

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and assisting them with their inquiries and concerns. This is a great opportunity to utilize your excellent communication skills and problem-solving abilities in a fast-paced and dynamic environment.

**Responsibilities**:

- Ability to make quality notes regarding client interactions
- Maintain customer records by updating account information and documenting interaction
- Work collaboratively with all other team members to ensure quality of information provided to clients

**Requirements**:

- Previous experience in customer service or related field preferred
- A quick learner able adapt to changes in legislation and effectively communicate those changes to clients
- Excellent verbal and written communication skills
- Strong phone etiquette and active listening skills
- Ability to analyze customer needs and provide appropriate solutions
- Proficiency in data entry and computer skills
- An ability to handle client complaints in a respectful and professional manner

**Location**:1376 Bathurst St. Toronto, ON M5R 3J1

**Salary**: $40,000.00 per year

**Benefits**:

- Commuter benefits
- Company events
- On-site parking
- Paid time off
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person