Guest Service Agent

2 days ago

Whistler, Canada The Listel Hotel Full time

**Guest Service Agent**

**End of season bonus Join us for 6 months full time and receive up to $1000 as an end of season bonus**

**Housing available**

**Who are we? **We run a fun and dynamic operation and we’re infamous for our innovative approach to hospitality operations. We believe that harnessing our creative side, and unique ways of thinking, are what create memorable experiences for our guests, and our team members.

**Responsibilities**:

- Greeting and acknowledging guests in a professional and friendly manner
- Ensuring guest arrival and departures are handled in a confident, professional and friendly manner
- Making reservations for future arrivals and ensure special attention to details are taken
- Promote knowledgeable information about the Hotel and its features, and the surrounding areas
- Handling cash and credit card transactions for guest accounts
- Balancing and maintaining cash floats
- Communicating with other departments to maintain a positive guest experience
- Other duties as assigned

**Qualifications**:

- Previous guest service experience
- Enthusiastic attitude
- Ability to adapt and think creatively
- Strong attention to detail
- Excellent communication in English

**Perks and Benefits**:

- **End of season bonus Join us for 6 months full time and receive up to $1000 as an end of season bonus**:

- **Employee F&B, Hotel discounts and industry perks**:

- **Housing available**:

- **Food and Beverage discounts**
- **_Based on
- $1 per hour for full time regular hour worked paid out at the end of the season_

**Salary**: $21.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Ability to commute/relocate:

- Whistler, BC V8E 1H2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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