Reservations Agent

1 day ago


Banff, Canada Banff Aspen Lodge Full time

Job Description:
Summary of Responsibilities:

- Enter and update reservations in our property management system
- Exceptional Customer relations skills
- Establish and maintain an effective communication process with all departments
- Must be able to multitask
- Have a complete knowledge of the hotels policies and procedures
- Other duties as assigned

Qualifications:

- Excellent communication skills both verbal and written
- Excellent telephone etiquette
- Ability to work as a team
- Must be able to work flexible schedules including weekends and holidays.
- Work with mínimal supervision
- Follow all hotel policies and procedures

Other Information
- Full Time Permanent Position
- Starting Wage: $19/ hour. With a review after 3 months and a 90 day probationary period
- Staff housing: Subject to availability

**Employer Information**:
Why the Banff Aspen Lodge?
- Within the top 10 on TripAdvisor for the most enjoyable hotel in Banff
- Regular staff events (curling, paintball, etc.)

**Job Types**: Full-time, Permanent

Pay: From $19.00 per hour

Ability to commute/relocate:

- Banff, AB: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Front desk: 1 year (preferred)

Work Location: In person


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