Client Account Manager Water

**Company Description** Work with Us. Change the World.**

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

AECOM is actively seeking a creative, highly talented Client Account Manager to assist in supporting our Municipal Infrastructure projects with a focus on Water, Wastewater and Conveyance. This is a full-time position based in our Calgary, AB office.

The responsibilities of this position include, but are not limited to, those listed below:

- Identify upcoming municipal infrastructure pursuits with emphasis on the municipal water/wastewater/conveyance markets that are consistent with AECOMs water business line and growth strategy.
- Serve as AECOMs primary point of contact with clients, and continually considering how clients can best be served by AECOM and ensuring high-quality service is provided.
- Understand AECOMs obligations on current client contracts.
- Regularly meet with client staff from multiple levels of the client’s organization to obtain feedback on AECOM's performance and identify opportunities.
- Monitor client satisfaction and addresses performance issues.
- Ensure public sector clients become a sustainable source of repeat business.
- Develop marketing and client capture strategies.
- Lead the proposal development process including Statement of Qualifications, Technical Proposals and Presentations
- Manage, support and/or lead project teams on the design of water and sanitary sewer conveyance systems; municipal water and wastewater treatment facilities; infrastructure condition assessment and rehabilitation; master planning, and other studies.

**Qualifications** Minimum Requirements**:

- Bachelor's Degree + 10 years of relevant experience or demonstrated equivalency of experience and/or education
- Proven water, wastewater or conveyance planning, design, and/or construction experience.
- Must have business development experience and knowledge in at least one of the following: water or wastewater treatment, conveyance systems, planning studies, condition assessments, rehabilitation and repair projects

**Preferred Qualifications**:

- Degree in Civil or related Engineering discipline preferred
- Proven track record with client account management, relationship development, brand elevation, project pursuit execution, and engineering/technical sales.
- Experience in the full spectrum of client service, starting with positioning activities, proposal development, and delivery of project designs.
- Exceptional technical skills and experience managing/delivering municipal infrastructure projects would be an asset
- Desire to serve and lead in a deliberate and focused, yet fast-paced team environment.
- Familiarity and experience in Project Management and Contract Administration and complex work environment
- P.Eng licensure is an asset

**Additional Information**
- Sponsorship for Canadian employment authorization is not available for this position.

**About AECOM**

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public

**Freedom to Grow in a World of Opportunity**

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together - your growth and success are ours too.

Join us, and you’ll get all the be