Manager, Agency Commission Programs

2 weeks ago

Dorval, Canada Air Canada Full time

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

The Agency Sales Programs department is seeking a highly motivated person who enjoys challenging work, and who is looking for experience in the Global Sales Branch.

Lead, manage and coordinate all activities related to the development and implementation of incentive commission programs for travel agencies; and to provide support to the Senior Manager in the Agency Sales Programs department, in the development of the strategic approach to commissions and incentives.

**Description**:

- Develop and implement overall direction of base and incentive commission strategies for travel agencies to increase market competitiveness and increase Air Canada's share of agency business
- Design and launch new incentive commission programs, and other value-added programs in support of corporate revenue and expense goals
- Create cost models and conduct financial analysis and cost projections for each incentive commission program and other value added initiatives
- Develop business acquisition strategies, costing, tactical offers and contracts associated to various agency account types
- Provide commercial justification for contract incentive commission expenditures
- Support negotiations with agency partners including performance targets, payments schedules, drafting of contract, terms and conditions, determination of reporting and audit processes
- Develop and implement cost models required to evaluate effectiveness of agency incentive commission programs and initiatives
- Recommend program customization/changes as required with supporting analysis
- Initiate corrective action to ensure success against targets
- Design, produce and distribute performance reports for internal and external use
- Provide support to the Air Canada sales managers on all agency issues as it relates to the incentive commission programs, revenue reporting, policies/procedures and communication of business initiatives
- Develop and maintain tracking of automated and manual payments and payment status
- Support the accrual, outlook and budget process as requested by Finance
- Lead the design, evaluation, and implementation of Joint Venture incentive commission programs as required
- Coach and develop abilities of managed staff (if applicable)

**Qualifications**
- University degree in related field
- Advanced skills in Excel, particularly with the development of cost models, with business knowledge in Word and PowerPoint
- 5+ years of relevant work experience
- Experience in, or working with, airline commercial, revenue management or finance teams is an asset
- Ability to conceptualize and implement profitable business oriented solutions
- Possess a global market knowledge/perspective and a strategic approach to business
- Ability to work effectively and collaboratively in cross-functional teams
- Strong negotiating skills
- Strong problem solving and analytical skills
- Strong organizational skills
- Strong communication skills
- Ability to prioritize and work under pressure to meet deadlines

**Conditions of Employment**:
**Linguistic Requirements**

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

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