Maintenance Supervisor

**POSITION OVERVIEW**:
The primary role of the **Maintenance Supervisor** ensuring that the day-to-day maintenance plan is carried out on schedule to ensure mínimal operational downtime or impact. The Maintenance Supervisor directly supervises and coordinates maintenance staff in a manner that drives productivity maintains engagement and ensures a safe work environment. This position is responsible for being a hands-on resource to the team by supervising, assigning, and participating in the maintenance plan alongside the Maintenance team.

The secondary role of this position is to contribute to the effective and efficient implementation of the operational plan by assisting the Manager in identifying and improving effectiveness and efficiency within all aspects of the department and the building. On occasion, the position may provide backup for the Manager in their absence.

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**KEY RESPONSIBILITY AREAS**

**2.1.** Maintenance Operations**
- Oversee daily maintenance operations to ensure reliability, efficiency, availability, and continued operations.
- Managing the Work Order system to prioritize and ensure timely completion.
- Communicate and schedule work order requirements with maintenance technicians daily to determine realistic completion target dates based on priority, current workload, parts requirements, and production scheduling.
- Address issues or concerns that may interfere with the completion of the daily plan and with production operations.
- Work with all Managers and department supervisors in coordinating the availability of daily work orders, Preventative Maintenance (PM) and continuous improvement activities.
- Work closely with Maintenance Purchaser/Planner to ensure that all parts and services are available to complete work as per schedule. Purchase parts or plan services as required.
- Assist with the development of a work schedule for required major planned downtime on equipment.
- Receives and investigates calls for service and details required action by providing direction to maintenance technicians or by further consideration/scheduling.
- Supervises, assigns and participates in the maintenance plan by performing preventive maintenance and troubleshooting breakdowns alongside the Maintenance team.
- Work with and monitor external contractors and services while on-site to ensure proper completion of work.
- Respond appropriately to emergency/unscheduled repairs of production equipment to reduce manufacturing machine downtime.
- Other duties as assigned.

**2.3.** Leadership**
- Develop and maintain a team-based work environment by providing leadership, direction, coaching, training, and clear and consistent communication.
- Consults with the Manager as required regarding work scheduling, performance development, and employee relations.
- Identifies training needs and provides training for the maintenance team. Shares personal knowledge and skills to develop the competence of staff.
- Ensure a safe, respectful, and healthy work environment for employees.
- Assist in the development of positive cross-functional/department relationships.

**2.3** Safe Work Environment**
- Foster safe work practices by enforcing standard safety procedures and as required develop and implement practical recommendations for safety practices.
- Verify that no unsafe practices develop in the plant, perform periodic inspections, and enforce all the policies and procedures related to employee safety in the work environment.
- Ensure contractors are following required safety procedures
- Required to be a certified First Aider

**2.4** Continuous Improvement**
- Contributes to establishing and maintaining a Continuous Improvement environment.
- Develop reporting and measurements to ensure continued successful progress on a daily/ weekly/ monthly target. Review and communicates results regularly with the team and discuss and develop action plans to address concerns and positively influence outcomes.
- Applies lean manufacturing techniques and processes with staff; problem-solving, 5S workplace cleanliness and organization system.
- Recommend measures to improve methods, performance, and quality of processes and suggests changes in working conditions to increase efficiency.

**2.5 Quality & Customer Focus**
- Build positive and productive relationships with internal customers and suppliers.
- Ensure the work area is kept clean at all times.
- Follow all SOPs and regulatory requirements.
- Contribute to the writing and review of standard operating procedures and standard work documentation for maintenance processes and tasks.
- Comply with and uphold quality systems requirements.

***COMPETENCIES** (Knowledge, Skills, Ability)**
- Demonstrates leadership ability and interpersonal skills that engage employees, create a team environment, drive employee productivity and competence, and achieve business goals. Leads by Example
- Strong verbal and written communication skills with the proven ability to communicate on