Customer Service Representative
1 week ago
The Shell AeroCentre is looking for 1 full-time Customer Service Representative for rotational shift work. With the potential to work evenings, weekends, and very early mornings. 38-42 hours per week.
The Customer Service Representative (CSR) is responsible for providing exceptional service to our customers while providing operational support to colleagues. As a CSR you are the first point of contact for our customers and the liaison between flight crews and ramp agents.
**Responsibilities**:
- Maintain a professional manner and appearance while working with flight crews, passengers, and high-profile clients
- Provide prompt and courteous service to customers while proactively considering customers requirements
- Coordinate services for aircraft such as arranging fuel, booking equipment, etc
- Arrange services required by flight crews such as transportation, hotels, and catering
- Ensure fuel and other services are organized in a timely manner.
- Communicate with line techs to capture all services provided to an aircraft and invoice accordingly
- Clearly and professionally communicate with aircraft over the air-to-ground radio and with ramp agents over internal radio
- Answer main telephone line
- Provide check-in service
- Work in a team and independently
- Develop and positive working relationship with customers and team members
Qualifications:
- Previous customer service experience is a must
- Excellent interpersonal and written communication skills
- Proficient in Microsoft Office programs such as Word and Excel
- The ability to multi task and prioritize items is very important
- Strong problem-solving skills
- Airport security clearance is required
- Transportation is required as there is no public transit service
- Aviation experience is an asset
This position is located at the Edmonton International Airport.
We thank all applicants for their interest however, we will only contact those considered for the position.
**Job Types**: Full-time, Permanent
Pay: From $20.00 per hour
Expected hours: 38 - 42 per week
**Benefits**:
- Dental care
- Extended health care
Work Location: In person
-
Automotive Customer Service Representative
1 month ago
Edmonton, Canada Speedy Auto Service, Enata Enterprises Inc. Full time**Company Description** Speedy Auto Service originated in Ontario, Canada in 1956 and has since grown into one of the most iconic automotive brands in Canada. In 1993, it evolved into Speedy Auto Service and joined the Fix Network global aftermarket family in 2016. Today, Speedy Auto Service operates over 65 family-owned locations across Canada, offering...
-
Customer Service Representative
3 weeks ago
Edmonton, Canada Somrav Marketing Solutions Full timeWe are a sales and consulting agency located in the Edmonton area and are partnered with one of the largest telecommunications household-known product campaigns. Our firm is committed to establishing and maintaining long-lasting relationships with clients, team members, and stakeholders. Because of the exponential growth our entry-level Customer Service...
-
Customer Service Representative
2 weeks ago
Edmonton, Alberta, Canada Homes Alive Pets Full timeWhy Homes Alive Pets?This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.You'll immediately notice a refreshing shopping...
-
Customer Service Representative
2 weeks ago
Edmonton, Canada Rentokil North America Full timeOverview: **Customer Service Representative** Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends! **Who are we?** *** Rentokil Canada Corporation is proud to be a member of the Rentokil family of...
-
Brand Services Administrator
2 weeks ago
Edmonton, AB TB V, Canada CUSTOMER SERVICE ADMINISTRATOR Full timeAbout UsVanguard Cleaning Systems of Western Canada is a leading franchisor of commercial cleaning services, supporting customers and franchise owners across multiple provinces. As our organization continues to grow, we are looking for individuals who want to grow with us—people who take pride in their work, thrive in a fast-paced environment, and want to...
-
Customer Service Representative
2 weeks ago
Edmonton, Canada Business Management Firm Full timeWe partner with small to medium-size brands and transform their communication and outreach methods with desirable target markets to increase their visibility, market share and revenue. Our dynamic and success-driven team is actively looking to onboard a Customer Service Representative to act as a trusted advisor on behalf of our clientele, ensuring ultimate...
-
Customer Service Representative
5 days ago
Edmonton, Canada Stogryn Premier Wellness Resources Full timeCustomer Service Representative For over 50 years, Stogryn Premier Wellness Resources has been helping salon and spa partners grow their business with premier products and equipment that reflect their clients’ needs and values. Reporting to the Customer Service Manager, the Customer Service Representative is responsible for the professional and timely...
-
Customer Service Representative
5 days ago
Edmonton, Canada Affinity 1:1 Full time**Customer Service Representative | Monday to Friday, 12PM-8PM** Are you outgoing, positive, and passionate about making a real difference? Join our team of customer service reps working on the front lines of change. We represent one of the world’s leading charities focused on ending child hunger — and we need confident communicators to help us grow our...
-
Customer Service Representative
1 month ago
Edmonton, Canada Edmonton Shell AeroCentre Full timeThe Shell AeroCentre is looking for 1 full-time Customer Service Representative for shift work. With the potential to work evenings, weekends, and very early mornings - 40 hours per week. The Customer Service Representative (CSR) is responsible for providing exceptional service to our customers while providing operational support to colleagues. As a CSR you...
-
Customer Service Representative
2 weeks ago
Edmonton, Canada U-Haul Full timeLocation:12804 50th St, Edmonton, Alberta T5A4H3 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and...
