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Digital Engagement Coordinator

2 weeks ago

Victoria, Canada Island Health Full time

**Job Description**:
In accordance with the Vision, Purpose, and Values, and strategic direction, patient safety is a priority and a responsibility shared by everyone at Island Health; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Leader, Online Communications, the Digital Engagement Coordinator works in a fast paced environment providing web-based and social media content writing, editing, service and support.

Receiving direction from the Digital Engagement Advisor, this position assists in the implementation of the organization s content strategy ensuring content on Island Health websites follow best practices for digital engagement and experience. This role provides approval for content posted on Island Health s internet and intranet websites and is a key resource for Island Health staff working on web and social content with the goal of achieving positive web experiences for end users and a positive image for Island Health.

**QUALIFICATIONS**:
**Education, Training And Experience**:
A level of education, training and experience equivalent to a diploma from a recognized Communications or Public Relations program with four (4) years recent, related experience in web-based and social media communications, including experience with web-based content management systems.

**Skills And Abilities**:

- Ability to work as a positive and enthusiastic team player in a fast paced environment
- Ability to adapt to changing environments and respond with initiative
- Fluency in digital platforms, content management systems, and social media
- Experience with and/or ability to learn basic coding (including CSS, HTML5)
- Understanding of web and social media analytics and campaign management
- Experience with Adobe Creative Suite and other content development software
- Ability to work quickly and independently, meet multiple deadlines, and make efficient decisions
- Proficiency with SharePoint for team collaboration and content publishing
- Excellent oral and written skills in communications with all levels of health care providers, patients and clients
- Health literacy and an understanding of literacy levels an asset
- Physical ability to carry out the duties of the position

**Job Requirements**: