Technical Inside Sales/csr

3 days ago

Richmond, Canada Thomas Skinner and Son Limited Full time

Founded in 1904, Thomas Skinner stands as Western Canada's leading distributor of industrial metalworking and machine shop supplies. With four locations (Vancouver, Edmonton, Calgary and Winnipeg) across the region, we offer a comprehensive selection of products from top-tier manufacturers of CNC (Computerized numerical control) and conventional machining tools. Our curated range includes cutting tools, precision measuring instruments, tool holders, abrasives, workholding equipment, bandsaws, cutting fluids, and other essential machine ship supplies. Backed by a dedicated team of local technical sales, service, and operations professionals, we are committed to providing unparalleled after-sales support. We are also looking for a professional Technical Inside Sales to join our BC team and help us continue leading in today's competitive manufacturing industry.

You possess the following attributes/requirements:

- 1 to 3 year Inside Sales experience (Machine/ Tooling Industry is preferred)
- Strong problem solving skills
- Work in a fast pace environment
- Good memory
- Team player
- Detail oriented
- Able to communicate clearly and effectively
- Proven ability to provide customer service excellence

Key Responsibilities include:

- Provide excellent customer service and work closely with our outside sales team to satisfy our customer’s needs.
- Respond to our customers’ inquiries and help them get the best tool.
- Input orders and provide quotes to customers quickly and ensure fast and courteous service.
- Continuous learning about our products, our customers and our industry.
- Build strong relationships internally, with our supplier partners and our customers.

Build a career with a solid company that offers career growth, competitive compensation, pay for performance incentives, and benefits. Training provided includes self-directed courses, tutoring and supplier sponsored training.

Pay: $50,000.00-$60,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Richmond, BC V6V 1K6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Inside Sales: 1 year (preferred)

Work Location: In person

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