Client Services Representative

2 weeks ago

Toronto, Canada George Brown College Full time

**Competition Number: REQ 6897**

**TITLE**:Client Services Representative

**DIVISION**: Faculty of Health Sciences

**SALARY**:Payband E, starting rate $28.78 per hour

**HOURS**:Monday to Friday, 10:30 am to 6:00 pm

**HOURS PER WEEK**:35

**LOCATION**: 51 Dockside Drive

**STATUS**:Full Time Support

**EFFECTIVE DATE**:Immediately

**CLOSING DATE**:September 12, 2025

**Land**_ _**Acknowledgement**
- George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other._

**Equity Statement**_ _**

**GBC Vision**
- To be _a college renowned for its inclusion, excellence, relevance, impact, and leadership._ _

**Key Responsibilities**:

- Answers phone calls and responds to client and student enquiries.
- Provides support to students regarding use of client scheduling system.
- Explains, guides and monitors students who are on placement or client services rotation on processes and procedures.
- Enters new client information into client scheduling system.
- Processes payments for treatment, completes insurance claims and forms as necessary, and balances daily deposits.
- Monitors assignment of clients to students.
- Monitors inventory of dental clinic forms in reception area.
- Submits, receives and processes clients’ referrals, medical consultations and confidential documents to/from third parties; contacting the dental office, faxing or scanning forms.
- Other duties as assigned.

**Educational and Experience Requirements**:

- One-year certificate or equivalent from a recognized post-secondary institution in Dental Office Administration or equivalent.
- Minimum two (2) years’ experience in high-volume frontline reception within the health care field; receiving payments.
- Knowledge of current dental terminology.
- Proficiency in Microsoft Office.
- Knowledge of dental practice management software, records management and the Personal Health Information Protection Act 2004.

**Skills and Attributes**:

- Excellent communication, organization, and multi-tasking skills.
- Excellent collaboration, teamwork and interpersonal skills at a professional level.
- Demonstrated commitment to uphold the College’s priorities on diversity and equity.

**Interview process may consist of a practical skills component.**

**Notes**:

- The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.

**About Us**:
George Brown College prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTA’s top employers.

**Why work here?**

George Brown College offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.

  • Client Services Representative

    5 days ago

    Toronto, Canada Circle of Care Full time

    Job Description Reporting to the Manager, Client Service the Client Support Representative is responsible for providing front line telephone support to all customers. The Client Support Representative will respond in a customer friendly manner to all telephone inquiries, conduct first line investigation of all client situations, record client interactions...

  • Client Service Representative

    1 week ago

    Toronto, Canada Salvation Army Toronto Grace Health Care Centre Full time

    **Career Opportunity: Client Service Representative & Remote Care Monitoring** **Full Time - Monday to Friday 7 am to 3 pm** The Toronto Grace Health Centre (TGHC) provides specialized care and services to individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Palliative Care, Wound Care, Respiratory Therapy, and Transitional &...

  • Client Services Representative

    2 weeks ago

    Toronto, Canada Circle of Care Full time

    Job Description The Client Services Representative is responsible for providing excellence in customer service to all customers who call Circle of Care. The job incumbent will respond to all telephone inquiries, conducts first line investigation of client situations, records client interactions and directs callers to front line emergency coordinators. The...

  • Client Service Representative

    4 weeks ago

    Toronto, Canada CIBC Full time

    Client Service Representative Join to apply for the Client Service Representative role at CIBC We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team...

  • Client Service Representative

    4 weeks ago

    Toronto, Canada CIBC Full time

    Client Service Representative Join to apply for the Client Service Representative role at CIBC We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team...

  • Client Service Representative

    4 weeks ago

    Toronto, Canada CIBC Full time

    Client Service Representative Join to apply for the Client Service Representative role at CIBC We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team...

  • Client Services Representative

    2 weeks ago

    Toronto, Canada Robertson and Company Full time

    Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Introduction: Robertson is seeking a skilled Client Services Representative to join our...

  • Client Service Representative

    2 weeks ago

    Toronto, Ontario, Canada Wealth One Bank of Canada Full time $60,000 - $80,000 per year

    Client Support RepresentativeWealth One Bank of Canada ("WealthONE") is on a mission to accelerate the growth of our business. To support this goal, we are building a highly skilled team of financial professionals who are passionate about creating a great client experience.As a Client Support Representative, whether it's answering calls, online inquiries or...

  • Client Service Representative

    1 week ago

    Toronto, Ontario, Canada LRO Staffing Full time $45,000 - $70,000 per year

    Client Service Representative – Contract – 18557About The OpportunityOur private sector client is seeking a dedicatedClient Service Representativeto provide exceptional customer and technical support while ensuring each client's experience exceeds expectations. The role involves responding to customer inquiries regarding technical issues, coordinating...

  • Client Service Representative

    4 weeks ago

    Toronto, Canada CIBC Full time

    Join to apply for the Client Service Representative role at CIBC We’re building a relationship‑oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, empowering you to make a meaningful impact and be truly valued for...