Client Service Representative
4 weeks ago
Join to apply for the Client Service Representative role at CIBC We’re building a relationship‑oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, empowering you to make a meaningful impact and be truly valued for who you are and what you contribute. What You’ll Be Doing As a member of the Personal and Business Banking Team, you’ll work in a fast‑paced Banking Center, using your knowledge of financial services products to help clients with their day‑to‑day banking needs. As a Client Service Representative, you’ll be the first line of support as clients work toward their financial goals. You’ll be flexible to work our banking centre hours, which may include evenings and weekends, and to work at multiple banking centres within a reasonable travel distance. How You’ll Succeed Client engagement – Help clients manage their accounts and products, focusing on the client experience and making interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals. Problem solving – Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues and knowing when to lean on others to create a better solution together. Leveraging technology – Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs. Who You Are You put our clients first and engage with purpose to find the right solutions. You’re goal‑oriented and motivated by accomplishing goals and delivering your best to make a difference. You’re passionate about people, finding meaning in relationships and connecting with others through respect and authenticity. You love to learn, showing a strong sense of curiosity. You engage with your heart and mind, caring about people, respecting different perspectives, and listening to and learning from others. Values matter to you, and you bring your real self to work while living our values – trust, teamwork, and accountability. What CIBC Offers We recognize you in meaningful ways, including a competitive salary, incentive pay, banking benefits, a benefits program, a defined benefit pension plan, an employee share purchase plan, vacation, wellbeing support, and MomentMakers. We cultivate a culture where you can express your ambition through initiatives such as Purpose Day, a paid day off dedicated to your growth and development. Subject to plan and program terms and conditions. What You Need To Know CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute‑based assessment and other skills tests during the application process. Job Location Toronto‑Morningside Mall Employment Type Regular Weekly Hours 15 Skills Banking, Client Service, Customer Engagement, Customer Experience (CX), Customer Service, Digital Literacy, Financial Services, Problem Solving, Risk Management, Teamwork Seniority Level Entry level Employment Type Part‑time Job Function Other Industries Banking #J-18808-Ljbffr
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Toronto, Canada CIBC Full timeClient Service Representative Join to apply for the Client Service Representative role at CIBC We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team...
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Client Service Representative
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Toronto, Canada CIBC Full timeClient Service Representative Join to apply for the Client Service Representative role at CIBC We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team...
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Toronto, Canada CIBC Full timeClient Service Representative Join to apply for the Client Service Representative role at CIBC We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team...
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