Retail Store Manager

2 days ago

Richmond, Canada Green Life Retail Store Inc Full time

**Job Summary**:
**Key Responsibilities**:

- Oversee daily store operations, including opening/closing procedures
- Lead, train, and supervise retail staff to ensure high performance and professionalism
- Manage sales targets and KPIs; develop action plans to meet or exceed goals
- Deliver exceptional customer service and handle escalated customer inquiries or concerns
- Maintain in-depth knowledge of spa, massage, and beauty equipment products
- Manage inventory: ordering, stock levels, merchandising, and inventory counts
- Coordinate with suppliers and service providers for product deliveries and technical support
- Ensure the store is clean, organized, and compliant with health and safety regulations
- Plan and execute in-store promotions or events
- Generate sales and performance reports; provide regular updates to upper management

**Requirements**:

- Proven experience as a store manager or assistant manager, preferably in the beauty, wellness, or electronics retail sector
- Strong leadership, team management, and customer service skills
- Knowledge of spa/massage equipment and beauty technologies is a strong asset
- Sales-driven mindset with ability to meet and exceed targets
- Good organizational and problem-solving skills
- Comfortable using POS systems and retail inventory software
- Excellent communication skills in English
- Able to work weekends

**Benefits**:

- Competitive base salary + performance-based bonuses
- Group health insurance (including dental and vision)
- Paid vacation and statutory holidays

**Job Types**: Full-time, Permanent, Casual

Pay: $50,000.00-$60,000.00 per year

**Experience**:

- Store management: 2 years (required)

**Language**:

- Mandarin (required)

Work Location: In person

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