Payroll Operations Specialist

**Marketing Statement**:

- A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.
- At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.
- Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion

** Responsibilities**:

- PRIMARY PURPOSE
- Provides specialized analysis and support to assist the Manager and senior staff in optimizing payroll operations. Audits payroll activities, provides training on operational improvements, conducts general ledger reconciliation, researches issues and trends, analyzes metrics and bargaining proposals, prepares reports, carries out designated project activities, and performs other related accountabilities that support operational efficiency in payroll.
- KEY ACCOUNTABILITIES
- Participates in meetings with Manager and senior staff at key intervals, engaging in discussion and planning of assignments to support operational efficiency and payroll projects. Provides input on operational methods and recommends improvements.
- Assists Manager in ongoing maintenance of the Payroll roadmap, capturing emerging changes to plans, projects, initiatives, timelines, resourcing, status and related impacts.
- Audits payroll activities to assess accuracy and compliance with practices, policies, procedures, processes, collective agreements, and legislative requirements. Alerts leaders to identified issues, recommends action to resolve, and provides input for performance management purposes.
- Provides payroll staff with training on identified operational issues and improvements, and updates related training materials and documentation.
- Reconciles general ledger, involving research, review of historical information, analysis of identified problems, and assessment/interpretation of facts to diagnose root cause. Alerts leaders to findings and recommends action to resolve.
- Provides oversight of payroll activities during absence of advisory staff. Involves reviewing and signing off on payroll transactions, and following-up on corrective action with payroll staff.
- Assists in development, analysis and reporting on KPI’s and metrics. Also assists in extracting trends to establish meaningful information to support operational improvements.
- Coordinates and carries out designated project activities such as research, analysis, compiling/preparing materials, preparing status updates, scheduling and other related tasks that support project efficiency. Provides a wide range of support on payroll systems projects, including user acceptance testing.
- Conducts review, analysis and costing on designated aspects of collective bargaining proposals. Discusses findings, observations and recommendations with Manager and Senior Payroll Advisor.
- Maintains department online workspace by preparing and capturing updates related to user procedures, technology changes, and other department documentation.
- Leads and facilitates in streamlining department processes to support efficient operations, and updates corresponding procedural guides and templates after approval from Manager/ Sr. Advisor.
- Develops and maintains relationships with all levels of staff across the organization in order to support the optimization of payroll operations.

** Qualifications**:

- EDUCATION AND EXPERIENCE
- The requirements for this job are acquired through completion of a post-secondary business program with emphasis on accounting practices, plus completion of Payroll Compliance Practitioner certification, and four (4) years of related experience through which a working knowledge of payroll function was developed.
- OTHER REQUIREMENTS
- Solid knowledge and understanding of payroll concepts and practices
- Solid knowledge of accounting practices with ability to carry out general ledger reconciliation and investigate related issues
- Solid coordination and administrative skills to support a wide range of payroll operational activities and projects
- Solid interpersonal and communication skills to engage in planning discussions with payroll leaders, provide feedback and training to payroll staff, interact with staff at all levels across the organization, and to assist in writing of reports
- Solid research, analytical and problem-solving skills to audit payroll activities, c