Calling All Digital Superstars Join The Fun at

2 weeks ago

Regina, Canada Capital Auto Mall Full time

Company:
Capital Automotive Group Inc./ DBA Capital Automall

Are you ready to take the driver's seat of our Digital Concierge team? We are on the hunt for energetic and tech-savvy individuals to join us on this exhilarating journey As a Digital Concierge - Customer Care Representative, you'll be the superhero of our dealership, using your superpowers of exceptional customer service and digital prowess to make our clients' automotive dreams come true

**What's in it for You**

Buckle up for an exciting ride with a fantastic package:

- A competitive hourly wage of $25, plus incredible bonuses to rev up your earnings
- Turbocharge your skills with dedicated training and development opportunities.
- Access to our corporate gym membership rates, because we believe in keeping our team healthy and happy
- Health, dental, and insurance benefits to keep you in top gear

**Your Mission**

As our Digital Concierge, you'll be the go-to guide for our valued customers on their automotive quest. Your dashboard will light up with these awesome responsibilities:

- Fuel up our sales pipeline by qualifying and nurturing leads, understanding customer needs, and building strong connections.
- Cruise with CRM software to track interactions, keep lead information up-to-date, and maintain top-notch records.
- Collaborate with our dream team to optimize productivity and sales opportunities, making sure we all reach the finish line together
- Scout new horizons by conducting outbound prospecting activities to expand our customer base.
- Be the driving force behind our dealership's values, embodying and promoting them like a true automotive champion
- Set your course for success by managing personal goals and hitting those targets like a pro

**Requirements**:
To qualify for this turbocharged adventure, make sure you have these essential tools in your kit:

- Experience in customer service or guest relations - a proven track record of delighting customers is a huge plus
- Zoom-level digital communication skills - engaging clients through written channels is your second nature
- Proficiency in digital communication platforms and CRM tools - you're like a tech ninja
- Master multitasker - you can handle multiple inquiries while keeping an eye on the tiniest details
- Passion for creating unforgettable customer experiences - you live to go the extra mile
- Flexibility to rock shifts, including evenings and weekends - because our customers deserve superstar service 24/7

**Ready to Hit the Gas Pedal?**

Send us your resume and cover letter, showcasing your relevant experience and qualifications, and let's take the ride of a lifetime together

At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.

Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.

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