Customer Service Representative

6 days ago

Woodbridge, Canada European Autobody Full time

_At R. Ferri Automotive we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at R. Ferri Automotive is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our company through the years._

**About the Job**

**What We Can Offer You**:

- Dental, Medical, Vision Benefits/Extended Health Care
- Pension plan with Employer Matching Contributions
- Employee product and service discounts at all retailers
- Employee Assistance Plan
- Employee Appreciation Events
- Years of Service rewards program
- Professional Development Opportunities
- Career Growth Opportunities for advancement
- On-going I-Car and Industry Training Programs,
- Professional Development Opportunities

**Position Objective**:

- Consistently demonstrates a successful client experience
- Provide an exceptional and successful customer experience while creating estimates
- Coordinating repair needs for customers including all communication
- Informing and updating customers and insurance companies throughout the repair process
- Effectively manage a fast-paced environment
- Demonstrate multi-tasking ability

**Experience**:

- Preferred Experience with at least 2 years in a similar role or position of Customer Service or Automotive.

**Please note**: Applicants must provide a criminal background check prior to commencing employment

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Woodbridge, ON L4L 7Z4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (required)

Work Location: In person

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