Retail Specialist

2 weeks ago


London, Canada Strano Property Management Full time

**Job Summary**
The Rental Specialist is responsible for managing the leasing process. This role involves marketing rental properties, screening prospective tenants, and maintaining positive tenant relationships. The Rental Specialist plays a key role in achieving high occupancy rates and ensuring prospective tenants receive excellent customer service.

**Responsibilities**
- Advertise available units on online platforms and social media, ensuring listings are accurate and appealing
- Screen applicants by verifying references, employment, income, and rental history
- Prepare lease agreements and ensure all documentation complies with applicable laws and company policies
- Maintain an up-to-date knowledge of local rental market trends and pricing
- Build and maintain strong relationships with tenants, property managers, and maintenance teams
- Follow up with leads and track communications using a CRM or similar system
- Handle basic conflict resolution and tenant concerns professionally

**Qualifications**
- High school diploma or equivalent (Bachelor’s degree in real estate, business, or a related field preferred)
- Prior experience in leasing, real estate, or customer service strongly preferred
- Knowledge of fair housing laws and local tenancy regulations
- Excellent communication, interpersonal, and negotiation skills
- Strong organizational and time-management abilities
- Proficiency with property management software and digital tools
- Valid driver’s license and reliable transportation

Pay: $18.00-$23.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Language**:

- English (preferred)

Work Location: In person

Application deadline: 2025-05-28
Expected start date: 2025-05-27



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