Customer Service Assistant
5 days ago
Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
**Work setting**:
- Private sector
**Tasks**:
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Perform general office duties
- Receive and log complaints
- Receive payments
- Act as spokesperson for an organization
- Answer written and oral inquiries
**Computer and technology knowledge**:
- Database software
- MS Excel
- MS Outlook
- MS Windows
**Security and safety**:
- Bondable
**Work conditions and physical capabilities**:
- Attention to detail
- Work under pressure
**Personal suitability**:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
**Screening questions**:
- Are you currently legally able to work in Canada?
- Work Term: Permanent
- Work Language: English
- Hours: 25 to 30 hours per week
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