Food and Beverage Manager

2 weeks ago

Vancouver, Canada Best Western Plus Valemount Inn and Suites VALEMOUNT , BC Full time

World Class Mountain Biking
- Attractive Bonus Program
- Housing provided
- Gratuities

If you would like to be part of a dynamic growing business, consider joining us at the Best Western Valemount in the beautiful Robson Valley. Spring comes a little earlier on the western side of the Rockies - where blue skies, sparkling lakes, rushing rivers and mountains adventures are at your doorstep.

**Job Summary**:Working with a dedicated team, provides the highest level of food and beverage service possible in an efficient, courteous, and professional manner to ensure a positive guest dining experience. Opportunities to grow the business to include more banquets, events ( on and off site) and expanded hours for the patio, lounge and restaurant.

**Role and Responsibilities**:

- Collaborate with Kitchen Manager
- Coordinate daily Front of the House restaurant operations
- Assist servers and bartenders as required
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Ensure supplies and setup is prepared for opening shifts
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain and grow restaurant operations

**Key attributes**:

- Minimum two years in hotel /restaurant management or supervisory role
- Excellent knowledge of food and beverage sector
- Exceptional communication skills (verbal, listening, writing)
- Excellent skills in liquor costing, purchasing and controls
- Creativity
- Experience and accuracy in monitoring and reporting inventory items
- Leadership, training and team building skills
- Food Safe and Serving it Right certification
- This role requires the ability to perform the following: Carrying or lifting items weighing up to 23kg (50lbs); Standing and moving between hotel outlets; Handling food, objects, products, and utensils; Bending, stooping, kneeling

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$70,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus pay
- Tips

COVID-19 considerations:
Employees are required to have both covid shots. We are following provincial health regulations.

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Restaurant management: 1 year (preferred)
- Hospitality: 2 years (preferred)

Work Location: In person

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