Sales Specialist

As a Sales Specialist in a Lucid Studio, your primary focus will be to guide customers on their journey with Lucid as a main point of contact from sales, transaction facilitation, and successful delivery. This role is pivotal in ensuring a seamless and personalized customer experience. If you're achievement-oriented, thrive in goal-focused settings, and have exceptional relational skills, then you'll excel as a Lucid Sales Specialist.

Being a Sales Specialist at Lucid is a career-defining chance for those who are driven by the thrill of uncapped earning potential plus, have the stability of a guaranteed hourly wage. Dive into a role where your efforts are directly rewarded, where your sales talent shines in a dynamic and high-achieving environment.

**Customer Engagement**:

- Needs Assessment: Effectively gauge customer needs through personalized interactions and insightful questioning.
- Product Expertise: Leverage your in-depth knowledge of Lucid products to offer tailored solutions.
- Competitive landscape: Take initiative to understand competitor models, pricing, and packages in order to educate customer on why Lucid.
- Customer Relationships: Build and nurture customer relationships to foster brand loyalty.
- CRM: Utilize Salesforce as CRM tool to track and manage customer interactions with consistent engagement.
- Pipeline Management: Maintain and build a robust sales pipeline through disciplined practices.
- Goal-Oriented: Meet and exceed performance targets, linking sales with exceptional customer experiences.
- Conduct test drives and articulate desired selling points ensuring an exceptional experience while driving Lucid vehicles.
- Deliver an exceptional and memorable sales experience that you would personally want to have

**Transaction Facilitation (Desking)**:

- Successful Delivery: Guide the customer through the ordering process of Lucid new vehicles, including obtaining documentation, advising on financial products and ensuring the overall purchase and financing process is smooth.
- Handle registration and facilitation of payment due at signing.
- Coordinate customer support with Lucid Financial Service and Delivery teams as required.
- Assist with daily operations as needed.

**Communication & Presentation**:

- Clear Communication: Use exceptional oral and written communication skills to deliver clear and relevant information.
- Maintain communication on a regular basis during waiting period before delivery date is scheduled
- Active Listening: Employ active listening techniques to provide solutions that are genuinely helpful to customers.

**Qualifications**:

- 2+ years of relevant sales professional experience in commission-based environment, including building and managing a customer pipeline.
- Retail automotive sales and desking experience highly desired
- Availability to work flexible hours including weekends, evenings, and holidays in a retail environment
- Microsoft Office, CRM tools (Salesforce preferred), and retail business systems user experience
- Proven track record of achieving individual sales goals.
- Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape
- Exceptional communication skills, encompassing active listening, clear verbal articulation, and proficient written communication, ensuring effective and concise conveyance of information.
- Strong commitment to continuous personal and technical learning, with a track record of quickly acquiring new skills and knowledge and adaptability.
- Demonstrated perseverance, grit, and the ability to prioritize long-term goals over short-term rewards, consistently exhibiting resilience and determination in overcoming challenges.
- Keen understanding of automotive market dynamics, financial principles, and industry trends, enabling informed decision making for our customers.
- Proactive and action-oriented, achieving objectives with a sense of urgency and efficiency.
- Exceptional time management skills and a highly organized approach to tasks and responsibilities, ensuring prioritization and multitasking.
- Exceptional interpersonal skills with a demonstrated ability to build and maintain positive, productive relationships with peers and customers.
- Passionate about electric vehicles and the premium vehicle market.
- Bachelor’s degree or equivalent work experience preferred. High school or GED required.
- Ability to coordinate and facilitate customer test-drives.
- Ability to travel as needed for events
- Proficiency in English; knowledge of a secondary language is a plus.
- Physical capacity to stand for extended periods and perform tasks like twisting, bending, squatting, and reaching, with or without reasonable accommodation.
- Must maintain a valid driver’s license and be able to obtain a VSA Salesperson License.

At Lucid, we don’t just welcome diversity - we celebrate it Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment oppor