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Banquet Manager

2 weeks ago

London, Canada Stone Ridge Inn Full time

Location: Best Western Plus Stoneridge Inn & Conference Centre

6675 Burtwistle Lane, London, ON N6L 1H5

Schedule: Flexible, Weekends Mandatory

Job Summary:
Key Responsibilities:

- Oversee and manage all aspects of banquet operations, ensuring seamless execution of events.
- Recruit, hire, train, and develop a skilled and motivated banquet team.
- Lead and inspire a team in a high-paced environment, ensuring efficiency and exceptional customer service.
- Collaborate with clients, event planners, and internal teams to ensure event success.
- Maintain high standards of service, cleanliness, and professionalism.
- Manage banquet inventory, supplies, and equipment to optimize operations.
- Ensure compliance with health, safety, and food handling regulations.
- Handle customer feedback and resolve any issues promptly and professionally.
- Work closely with the kitchen, sales, and management teams to maximize revenue and guest satisfaction.
- Maintain accurate records of banquet operations, including scheduling, payroll, and budgeting.

Qualifications & Requirements:

- Minimum 3 years of experience in banquet management or a similar leadership role.
- Strong leadership, communication, and organizational skills.
- Ability to recruit, train, and mentor a high-performing team.
- Proven ability to multitask and work effectively in a high-pressure environment.
- Knowledge of banquet operations, catering, and event planning.
- Excellent problem-solving and decision-making skills.
- Flexibility to work evenings, weekends, and holidays as needed.

Why Join Us?
- Competitive salary and benefits package.
- Opportunities for growth and career advancement.
- Be part of a passionate and driven team in a dynamic hospitality environment.