Customer Service
2 weeks ago
**TNMI offers an exciting and challenging work environment that includes**:
- Extended benefits available after your first 3-months
- Regular wage reviews and performance feedback at 3, 6 and 12-month intervals
- Staff prescription plan
- A supportive and friendly, team-based environment
- Fun team building events held throughout the year
- Responsibilities:
- Handling inbound and outbound calls in a polite and professional manner.
- Answering customer inquiries and confirming order details.
- Ensuring customer needs are your top priority.
- Resolving conflict respectfully and efficiently.
- Ensuring accuracy by verifying prescription details to match order details.
- Entering data into a custom database.
- Qualifications:
- Passion for customer service.
- Excellent English language skills (reading, writing, and speaking)
- Strong customer service skill set with at least 2 years of Call Centre experience.
- Knowledge of French and/or Spanish languages is considered an asset.
- Solid knowledge of the internet, MS Office - especially Outlook.
- Have a high school diploma. Post-secondary education is considered an asset.
- Knowledge of medical terms or a MOA certification is considered an asset.
- Possess a friendly, professional, and empathetic attitude.
- Have the ability to work under pressure but still be keen to details.
- Have a strong work ethic, be a quick learner, and self-motivated.
- Work well individually and within a team.
- Flexible and open to a rotating monthly schedule.
-
Customer Service Representative
2 days ago
Surrey, Canada Universal TV Service Centre Full time**Job Summary** **Responsibilities** - Provide accurate information regarding products and services. - Assist customers with order processing, returns, and exchanges. - Analyze customer needs and recommend appropriate solutions or products. - Utilize upselling techniques to enhance customer satisfaction and drive sales. - Maintain detailed records of...
-
Customer Service
4 days ago
Surrey, British Columbia, Canada Neurocatch Full time US$60,000 - US$90,000 per yearNeuroCatch Inc. is a brain technology company focused on translating cutting-edge neuroscience into real-world solutions that help measure, test, and treat brain health. Our flagship platform provides an objective evaluation of cognitive function in minutes at the point of care, supporting clinicians, researchers, and performance teams across the globe.Our...
-
Customer Service
3 days ago
Surrey, British Columbia, Canada NeuroCatch® Full time $80,000 - $100,000 per yearNeuroCatch Inc. is a brain technology company focused on translating cutting-edge neuroscience into real-world solutions that help measure, test, and treat brain health. Our flagship platform provides an objective evaluation of cognitive function in minutes at the point of care, supporting clinicians, researchers, and performance teams across the globe.Our...
-
Customer Service
4 days ago
Surrey, Canada True North Management Full time**NMI offers an exciting and challenging work environment that includes**: - Extended benefits available after your first 3-months - Regular wage reviews and performance feedback at 3, 6 and 12-month intervals - Staff prescription plan - A supportive and friendly, team-based environment - Fun team building events held throughout the year -...
-
Outbound Sales Agent
6 days ago
Surrey, Canada Ninja Customer Care Inc Full time**Company Overview** Ninja Customer Care is dedicated to delivering exceptional customer experience and driving business growth through professional sales excellence. We are seeking a skilled and motivated **Outbound Sales Agent** to join our team. This position is ideal for individuals with proven outbound call center experience who are eager to contribute...
-
Customer Service Agent
6 days ago
Surrey, Canada Calimet Construction Ltd Full timeJob Description: As a Customer Service Agent at Calimet Construction Ltd, you will be the main point of contact for our clients, ensuring their needs are met and issues are resolved promptly. Your role involves providing excellent customer service, managing inquiries, and maintaining positive relationships with clients. Key Responsibilities: Assist...
-
Customer Service Representative
2 weeks ago
Surrey, Canada Hana Bank Canada Full timeThe **Customer Service Representative** is responsible for conducting all teller functions and processing various transactions for customers in accordance with all regulations. This role involves addressing customer inquiries, resolving issues, and promoting relevant banking products and services. - Job Title: Customer Service Representative - Reports To:...
-
Customer Service Representative
2 days ago
Surrey, Canada Finning Canada Full timeCompany: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Join the Finning team! In the Customer Service Representative you will be responsible for the efficient and effective customer service at the rental counter. This position performs sales transactions, purchasing, assists in servicing equipment and performs a variety of...
-
Customer Service Representative
4 days ago
Surrey, Canada Sky Mart Inc. Full time**Customer Service Representative** **JOB DESCRIPTION** The Store Associate delivers world-class customer service to all retail customers by receiving, packing and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued...
-
Customer Service Representative
2 weeks ago
Surrey, Canada O1 Global Inc. Full time**Job Summary** **Duties** - Analyze customer needs and provide appropriate solutions or alternatives. - Utilize effective phone etiquette to ensure a positive customer experience. - Assist in upselling products and services to enhance customer satisfaction. - Perform data entry tasks accurately while maintaining customer records. - Communicate clearly and...