Science and Business Program Manager

Overview:
The Program Manager supports initiatives within the Science and Business Program with the objective of encouraging recruitment among prospective students, improving professional development and the culture of unity among current students, and enhancing long-term connectivity and retention among Program alumni. The Program Manager is responsible for adding value to the Science and Business Program outside of the curriculum, extra-curricular activities, and service offerings that are currently established and delivered to prospective students, current students, and alumni of the program. The Program Manager also ensures that the initiatives fulfilling the outlined objectives are in compliance with University of Waterloo policies and procedures. The Program Manager is a resource to the Director of the Science and Business Program, current students of the program, and external stakeholders such as alumni, industry contacts, and interdepartmental contacts at the University of Waterloo and within the Faculty of Science.

**This position is contingent upon funding.**

**Responsibilities**:
Innovative Leadership:

- Leverages relationships within the University of Waterloo and Faculty of Science to coordinate resources for Science and Business students and alumni while communicating the accessibility of these resources to relevant stakeholders
- Introduces new platforms and services for the exclusive benefit and professional development of Science and Business students and alumni
- Explores opportunities to improve the quality of service of offerings and processes of already established organizations within the program (i.e., SBSA, SBAT, Fusion, WatSolve, Founders’ Circle)
- Encourages partnership among student-led organizations (i.e., SBSA, SBAT, Fusion, WatSolve, Founders’ Circle) through facilitation of collaborative meetings, brainstorming sessions, and general check-ins for synergy and efficient operation of the different groups
- Supports review and modification of the current Science and Business curriculum with an emphasis on the analysis of course relevancy for the degree requirements of each specialization and option
- Promotes a culture of continued education by supporting the development and running of a course-based Master’s level Science and Business Graduate Program
- Fosters retention amongst program alumni and strengthens peer-to-peer learning through the promotion, continuous development, and maintenance of program-specific mentorship platform in which current students and program alumni can connect with one another exclusively
- Coordinates the operations of the Science and Business Alumni Advisory Council

Communication
- Coordinating and scheduling meetings with external contacts to discuss opportunities to collaborate and for further/ongoing conversation including the Program Advisory Council
- Acts as a point of contact and ambassador for the Science and Business Program for internal and external stakeholders to approach with questions/requests/concerns/collaboration opportunities related to the Science and Business Program
- Maintenance of program website and web pages of student groups and platforms (i.e., SBAT, SBSA, Fusion, WatSolve, Founders’ Circle, etc.)
- Scans current students, alumni, and faculty of the program to identify success stories to highlight on the Science and Business website

HR Administration
- Manage the employment process for all Teaching Assistants hired to support Science & Business courses. Conduct training sessions and ensure that all additional training and safety requirements have been met
- Manage the supervision and evaluation process for Science & Business Teaching Assistants

Financial Administration
- Ensure UW financial policies and procedures are followed in executing all initiatives under the Science and Business Program
- Guide students and visitors with submission of expense claims
- Oversee group travel bookings
- Manage procurement needs and purchases under the Science and Business Program umbrella
- Review and reconcile Science and Business Program financial information

Qualifications:

- University degree, science and/or business administration preferred, or equivalent education and related experience
- Project management experience
- Strong client service skills, including good judgement, tact and diplomacy when dealing with faculty, staff, students, and external stakeholders
- Able to represent the Program professionally, both within and external to the university
- Able to communicate clearly, both verbally and in writing, with a high level of attention to detail
- Possess strong organizational and time-management skills; able to effectively manage competing priorities
- Able to work independently and collaboratively as a key member of the program administration team
- Comfortable dealing with a wide range of confidential or sensitive issues and information
- Familiarity with a broad range of university policies and procedures