Administrative Assistant

Reporting to the General Manager, the Administrative Assistant is responsible to support the General/Operations with daily administrative procedures and processes to facilitate the efficient operation of the organization.
**DUTIES & RESPONSIBILITIES** The following is a list of the essential duties and responsibilities of this job. The tasks and time spent performing each task may vary as business needs require.
**DUTIES**
- Inform relevant internal and external parties of customer-related work requiring attention
- Assist with reception duties as needed
- Keep personal work space neat and orderly
- Data /Document Entry in Company systems
- Ensure safeguarding and confidentiality of all customer lists and internal proprietary information and work products
- Perform other duties as they may be assigned by the General and/or Operations Manager

**QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. The requirements listed below are representative of the knowledge skills and abilities required. Employees who do not possess the requirements for a job at the time of hire are expected to attain the skills, knowledge and abilities required within a specified period of time as agreed upon, in writing, with the General Manager. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Characteristic and Ability Requirements**
- Ability to communicate expectations and requirements to crew/staff
- Effective communication skills both written and verbal
- Ability to engage clients in conversations to service their needs and meet expectations
- Strong attention to detail and ability to multi-task
- Demonstrated sound work ethics
- Proven ability to build and maintain strong working relationships
- Flexible, adaptable and able to work effectively in a variety of settings
- Works well independently and in a team environment

**Educational Requirements**Education Required: High School Diploma Other Education/Certification/Training preferred: n/a
**Work Experience Requirements**Work experience required: 1 - 3 years in an administrative capacityJob related experience required: n/a
**Technical Requirements**Equipment: Calculator, Computer, Photocopier, Telephone, Fax MachineSoftware: Word, Excel, Outlook, Direction, Company Owned Computer SystemsOther: WHIMIS Training
**Competencies**
- Accountability - sets standards of performance for self; assumes responsibility and accountability for successfully completing tasks; encourages others to take responsibility.
- Adaptability - treats new situations or changes as an opportunity for growth; focuses on the benefits of change; speaks positively about the change; modifies behaviour effectively and tries new approach without resistance.
- Builds Trust and Respect - treats people with dignity, respect, and fairness; listens to others and considers opinions and ideas; shares thoughts, feelings, and rationale for decisions made, operates with integrity.
- Manages Work - manages one’s time and resources to ensure work is completed effectively and efficiently; effectively allocates own time to completing tasks, while leveraging available resources; stays focused and prevents distractions from work completion.
- Teamwork - contributes to building a positive team environment; supports successes, recognizes accomplishments; provides feedback; exhibits openness to others perspectives; balances responsibilities.

**Working Conditions**While in the office, there is low risk of exposure to adverse working conditions. This position requires the individual to perform occasional duties in a warehouse environment and may have occasional exposure to changes in temperature and odours.