Human Resources Generalist

**About Hanson College**

Hanson College, established in 2001, is a private educational institution that delivers college diploma programs and language training programs to international students. Our three campuses are located in Toronto, Brampton, and New Westminster, BC. Our team is committed to providing an inclusive and accessible environment for higher education. We cultivate a diverse, supportive work environment because we have a passion for education, mentoring, and personal and professional growth. Joining Hanson to change life trajectories through education for generational impact in the global community.

We are hiring a **Human Resources Generalist **to support all our Campuses.

**Position Overview**:
The **HR Generalist** supports the creation and management of HR policies, programs, procedures, and guidelines and contributes toward the fostering of a positive work environment through effective employee relations. The HR Generalist analyzes HR data and contributes to the handling of a wide variety of HR functions including recruitment and selection, performance management, on-boarding, succession planning, training and development, employee relations, compensation, health and safety, employment equity programs etc. As well, the HR Generalist advises employees and management on the interpretation of HR policies, programs, procedures, and guidelines.

**Primary Duties and Responsibilities**:

- Support the HR Department’s goal of being a culture and workplace champion by making employees feel at home; providing mentorship and support to employees while helping them resolve a variety of issues, and play a role in developing an inclusive organizational culture that is aligned with employees’ values and morals.
- Utilize HRIS (BambooHR) to maintain employee records, and make entries/adjustments.
- Supervise the performance management process.
- Coordinate employee satisfaction surveys and give actionable insights to improve employees’ experience.
- Support employees with efficient problem-solving when any human resources issues arise, and assist in addressing HR-related queries.
- Reinforce HR policies, rules, and procedures.
- Supervise the maintenance of HR programs; Refer a Friend etc.
- Ensure compliance in all employment laws and regulations.
- Prepare for and conduct new hire on-boarding and orientation.
- Further develop onboarding strategies to deliver an exceptional new hire experience.
- Recommend and develop employee relations practices to foster a positive employer-employee relations.
- Review and update job requirements and job descriptions for all positions according to HR objectives.
- Conduct and analyze exit interviews and make actionable recommendations based on data (by producing reports on a quarterly basis).
- Maintain up-to-date knowledge and ensure legal compliance with all applicable employment law and regulations.
- Identify and orchestrate seminars, workshops, additional HR training, and conferences based on each department’s needs.
- Identify, track and report on HR metrics, KPIs, KRIs, and scorecards.
- Identify risks around improper employee management, inefficient recruitment practices, and illicit employee behavior.
- Participate in the development of training; hiring manager, people manager etc.
- Identify and table ideas on employee engagement initiatives to HR Manager.
- Communicate with external providers as required.
- Other relevant duties as assigned.

**Education and Qualifications**:

- Certificate (college) or Degree (university) in Human Resources Management.
- CHRP designation.
- 3+ years of experience and demonstrated knowledge of the human resources field and exposure to all HR functions including recruitment and selection, performance management, succession planning, training and development, employee relations, compensation, health and safety, employment equity programs etc.
- 3+ years of experience developing and implementing HR functions.
- Experience with HRIS. BambooHR experience, an asset.
- Well-versed in ESA and OSHA regulations and compliance.
- Understanding of personnel and compliance records management.
- Ability to develop and manage interpersonal relationships at all levels.
- High level of customer service skills, and teamwork.
- Excellent organizational skills, and ability to multitask efficiently.
- Skilled at conflict management and resolution.
- Strong analytical and problem-solving skills.
- Strong written, verbal, and interpersonal communication abilities.
- Ability to maintain confidentiality, and exercise discretion and ethics.

**Inclusion and Equal Employment Opportunity**:
We are committed to fostering a diverse, inclusive, and accessible work environment. We value the unique skills and experiences each individual brings. If you require accommodation, don't hesitate to contact the Human Resources Department to make arrangements. We are pleased to consider all qualified applicants for employment without regard to race,