Technical Specialist I

**Company Description**
One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of world-class health care inspired by our people and communities.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today

Reporting to the Clinical Manager, Diagnostic Imaging, in close collaboration with the Diagnostic Imaging Modality Supervisor, the Diagnostic Imaging Technical Specialist, provides on-site technical expertise.

Accountabilities:

- Demonstrates expert technical skills and abilities in the performance of medical imaging procedures as outlined in the procedure manuals within a designated area and in accordance with the Healing Arts Radiation Protection Act, its regulations and the As Low As Reasonably Achievable Principle
- Operates, troubleshoots and ensures medical imaging and ancillary equipment is performing in an effective and efficient manner
- Utilizes expert technical knowledge in the performance of quality assurance responsibilities
- Provides technical, procedural and theoretical guidance/direction to staff within designated area(s) to ensure the efficient and effective operation of the department
- Ensures quality assurance is completed and maintained on images and analysis, including collaborating with modality supervisor to perform quality analysis, developing and implementing action plans for areas of concern
- Ensures the maintenance and completion of repeat/reject analysis as required by the Ministry of Health standards including: collaborating with modality supervisor to analyze repeat/reject rates, developing and implementing action plans for areas of concern
- Monitors work flow; ensures equitable distribution of workload
- Recommends and participates in the implementation of new methods and improvements to the flow of work
- Collaborates in the establishment of priorities to achieve the expected turn-a-round times for tests
- Collaborates with modality supervisor to facilitate the provision of teaching, educational, safety and quality improvement programs/activities in area of expertise
- Prepares written and electronic reports required to document all procedures and test results
- Performs electronic and written documentation for the complete traceability of medical images, in accordance with established hospital and departmental policies and procedures
- Produces high quality imaging and maintains precise records to facilitate the provision of statistical data for publications, case studies, and administrative purposes; ensures the accuracy, legibility and completeness of results submitted for reporting
- Documents and communicates critical values immediately to the appropriate personnel
- Performs other related patient care responsibilities to facilitate the provision of optimal patient care
- Liaises with patients; explains and ensures informed consent (verbal/written) is obtained for procedures, when necessary
- Liaises with appropriate personnel to verify pertinent patient data (i.e. lab results), examination orders and/or concerns prior to performing procedures
- Coordinates scheduling of patient transportation, procedures/tests, etc. to maintain efficient workflow in designated area
- Adheres to hospital and departmental mission and value statements while maintaining patient confidentiality
- Performs cross-functional responsibilities as assigned or requested
- Performs other duties related to the job classification as required

**Qualifications**
- Completion of a recognized program in area of responsibility i.e. radiography/medical radiation technology (MRI required)
- Completion of recognized postgraduate courses in assigned area preferred
- Four years recent experience in area of expertise required
- Thorough knowledge of the theory and practice of medical imaging procedures, instruments, equipment and special techniques (on-the-job experience)