Dental Receptionist

DENTAL RECEPTIONIST:
**About us**:
**At Cornwall Dental Clinic, it is our mission to provide patients with the highest standard of care. You can expect a professional, honest and comfortable experience alongside our trained and compassionate dental team. It is our sincerest desire to provide the very best that dentistry has to offer to our patients.**

Cornwall Dental Clinic is seeking a friendly, organized, and customer-focused Dental Receptionist to join our growing team As the first point of contact for our patients, you will play a key role in creating a welcoming and positive experience while supporting the smooth operation of our practice. If you have excellent communication skills, a passion for customer service, and a desire to contribute to a dynamic dental team, we’d love to hear from you This is an exciting opportunity to grow with our expanding practice.

**Job Duties and Responsibilities**:

- Greeting and welcoming patients to the clinic.
- Ensure patient receive personal attention in a timely professional manner.
- Ensure that all appropriate forms are completed prior to client receiving treatment.
- Assisting patients to fill out information forms as needed.
- Attached forms to electronic dental chart ready for all dental providers.
- Ensure patients have the correct dental insurance providers and number on file.
- Create proper documentation for patients and facilitate proper follow-up among staff.
- Schedule, re-schedule appointments as needed: fill cancellations and openings within the schedule.
- Collecting payments as needed and proper allocation to the dental providers.
- Balance cash and receipts daily.
- Performing general office duties such as answering multi-line telephones, photocopying, filing, faxing, scanning, sorting and sending forms.
- Organize and manage referrals to specialist including managing lab work request.
- Process income and outgoing lab cases.
- Perform other related duties as assigned by the Dentists and Office Manager.

**Relevant Skills and Knowledge**:

- Must have previous experience working in a Dental Clinic and/or a recent graduate from a Dental Program. (1 Year Experience)
- Ability to maintain professional working relationships with dental professionals, management and staff.
- Coordinates with the Office Manager, overall activities for the front desk including but not limited to training and scheduling.
- Ability to work in a fast pace environment
- Ability to be resourceful and proactive when issues arise
- Exceptional time-management skills
- Strong attention to details.
- Good judgement and critical thinking skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office (MS Word, Excel & Outlook)
- Knowledge of Dentrix an asset but one-on one training is provided.

**Job Types**: Full-time, Permanent

Pay: $21.00-$25.50 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Vision care

Flexible language requirement:

- French not required

Application question(s):

- Have you previously worked in a Dental Clinic and or, have you recently graduated from a Dental Program? Please provide details.
- Are you currently living in Prince Edward Island OR Will you be relocating to Prince Edward Island in the near future?

**Experience**:

- Dental Clinic: 1 year (required)
- Front Desk Reception in a Dental Clinic: 1 year (required)

Work Location: In person

Expected start date: 2025-06-30