Parts Advisor

5 days ago

Leduc, Canada Leduc Chrysler Full time

**Auto Parts Advisor**:
***Hours of Work**:
Duties to be performed for a total of a minimum of 30 hours per week to a maximum of 40 hours per week with varied shifts from Monday to Friday. Closed weekends and Statutory holidays.

**Compensation**:
This is a hourly wage plus commission position commensurate with experience.

**Benefits**:
Participation in the company benefits program is mandatory. Blue Cross benefits do not start until after 3 month probationary period.

**Job Duties**:
Essential Duties NOT in order of importance (included but not limited to)
- Create additional sales opportunities by promoting sales of related parts to the customer
- Identify the correct parts required from the parts catalogues by assessing the type of vehicle and its use
- Prepare quotations for parts required by customer and in case stock is unavailable at the dealership, check availability / incoming shipments, or initiate procurement request
- Establish healthy and profitable relationships by proactively communicating and following up with the existing as well as prospective customers on parts requirements in order to convert pending quotations and in to confirmed sales
- Issue parts for all confirmed sales orders and generate invoice on confirmation of payment
- In case of unavailability of parts, register the lost sales in the system and depending upon the seriousness of the inquiry raise requests to management
- Promote sale of accessories with all customers to increase sales/profitability of the business
- Ensure all necessary documentation to enable minimum errors and ensure that the parts are delivered to the customer on time
- Maintains a constant awareness of CSI levels within the dealership and implements best CSI practices.
- Collaborate with other departments to ensure smooth operation of the dealership
- Update job knowledge by participating in mandatory & optional educational opportunities.
- Enhance dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to daily tasks and interactions.
- Adhere to all company policies and procedures.
- Adhere to and enforces all applicable codes of conduct.
- Adhere to all confidentiality agreements, whether implied or expressed, commensurate to your position.

**We are actively recruiting for an experienced Parts Advisor that is proficient with Mopar and CDK.

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