Parts Advisor
3 days ago
Assist in retail customer purchases
- Knowledge of the location of all parts and some knowledge of uses and installation techniques
- Ensure customer satisfaction through efficient and timely processing of parts orders within company guidelines, and by checking parts availability
- Verify prices and enter sales into the computer
- Work with technicians to provide them parts and record parts against work orders
- Will assist in cycle counts and physical inventory counts
- Other Duties as required by the parts manager
**Education**
- High school or equivalency
- Knowledge of product and mechanical/electrical parts
- Experience in the RV dealership or automotive industry will be considered an asset
- Willing to take regular WHMIS, First Aid and other occupational training as provided by the company.
**Skills**
- Good customer service abilities are essential
- Good telephone skills
- Good computer skills
- Good time management
- Problem solving
- Able to take direction and see a job through with limited supervision
- The ability to work independently and as a team member
**Work Environment**:
- The Parts Advisor staff will work in the parts store.
- They may be required to stand for long periods of time when dealing with customers
- They may be required to lift up to 20 kgs on occasion
- They will be required to work the occasional weekend, especially during the busy season of April through September.
**Reports to**:
The parts counter staff report directly to the Parts Manager
Pay: From $19.00 per hour
Expected hours: No less than 40 per week
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
**Experience**:
- RV Parts Advisor: 1 year (preferred)
- Parts Advisor: 1 year (preferred)
Work Location: In person
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