Parts Advisor

**Are you ready to seize an incredible opportunity with the largest RV dealer in the industry?**:
Looking to advance your career in a dynamic environment?

We are looking for a highly motivated, enthusiastic team player to join our **Leduc, AB** Dealership as **Parts Advisor**. This is a **part-time, Seasonal** position.

**Job Responsibilities include but are not limited to**:

- Adhere to the company’s Mission, Vision & Values
- Assist in retail customer purchases
- Knowledge of the location of all parts and installation techniques
- Ensure customer satisfaction through efficient and timely processing of parts orders within the guidelines of company policies and procedures and by checking parts availability
- Verify prices and enter orders into the computer
- Analyze customer requests for parts; provide parts information and prices from service manuals, reference materials and computer
- Ability to provide substituted parts information for obsolete/upgraded
- Responsible for following up on back orders by checking with other parts personnel and sources to determine the status of orders and provide answers to customers
- Establish a good relationship with distributors, dealers, service centers and consumers in order to notify them of parts availability and shipment dates determined by tracking orders and/or invoices through the computer system
- Merchandise new parts
- Transport parts to and from service technicians to maintain technician efficiency
- Enter sale prices into the computer
- Replace price stickers when pricing changes or when stickers age
- Clean, organize and stock the till area, shelves and displays
- Make signs for weekly/monthly sales
- Stock return slips and bags
- Update received parts to correct inventory bin location and move parts to correct location upon receiving
- Discard and recycle boxes, crates, garbage, etc. to proper bins
- Empty garbage containers
- Keep and maintain all aspects of parts areas clean of dirt, debris, and clutter
- Cover shifts for coworkers’ scheduled time off and sick days
- Retrieve required information needed for parts orders
- Control shipping & receiving of all parts and accessories
- Maintain a clean and safe warehouse environment
- Writing waybills
- Return parts in a timely manner
- Inventory cycle counts per quarter/per year
- Update purchase order comments with the newest information
- Answer the phone if others are unable to attend to the call
- Any other task and activity as assigned by the Manager

**To be successful in this job role, you should**:

- Have exceptional customer service
- Be mechanically inclined
- Have a passion for the outdoors
- Have retail parts and inventory experience (considered an asset)
- Have basic computer skills (Word, Excel, Outlook, etc.)
- Availability on weekends is a must

**WHY JOIN OUR TEAM**

Since 1969, Fraserway RV, as a family venture, has been driven by a simple goal: to anticipate, exceed, and earn lifelong trust from our customers. Decades of RVing experience has shaped us to become Canada’s sole coast-to-coast RV sales & rentals dealership and we are looking for the best to join our team for our ongoing growth journey.
- “We’re proud to have been recognized with the RV Business Top 50 Dealer Award and the exclusive Blue Ribbon Award for excellence in customer care, staff training, marketing, and community service.”_

**OUR** **VISION**

**To** **be** **Canada’s** **#1** **RV** **Adventure** **Company,**inspiring individuals and families to fall in love with the RV lifestyle, create lifelong memories, and connect with nature through the joys of RVing.

**OUR** **MISSION**

**As a team, we do everything possible to ensure our customers’ RV adventure dreams are realized.**

We bring passion, expertise and community commitment to each of our business offerings: Sales, Service, Parts and Rentals. We are proud to serve not only our customers but the communities in which we live and work. Communities are part of our celebrations; we give back a portion from each sale to causes that make a difference and our teams volunteer in building connections that make us stronger.

**In addition to becoming part of an exceptional team, we offer**:

- **Career Growth Opportunities**: Advance your skills and take your career to new heights.
- **Comprehensive Healthcare Benefits Package**: Enjoy peace of mind with our competitive benefits.
- **Employee/Family Bursary Program**: Support for your continued education.
- **Employer-Matched RRSP Program**: Secure your financial future with our matching program.
- **Friendly Work Environment**: Join an ambitious team that values collaboration.
- **Discounts on RV Purchases, Rentals, and Parts**: Enjoy great savings on our products