Tenant Resource Coordinator

**Company Bio**:
Five Stones Inc. is a property management company dedicated to providing safe, affordable housing. Our work is grounded in the unwavering belief that every person holds immeasurable value. Our focus is on the Spence, West Broadway, and North End neighbourhoods.

**Job Summary**:The Tenant Resource Coordinator works closely with Property Management to ensure residents receive support in their tenancy and life in general. Particular attention will be given to eviction prevention and issues around tenancy.
- Liaise with the “Tenant Engagement and Advisory Committees” and tenant councils. Coordinate support with other tenant resource folks.
- Meetings with residents in their homes. Providing emotional and emergency crisis “professional friend” response and support.
- Engage in problem solving with residents in conflict with fire prevention/safety - hoarding, tampering with life saving equipment/devices; by cleaning, preparing for inspections, etc.
- Perform various administrative duties, including tracking tenant rent supplement renewal forms, managing tenant files/case management, tracking statistics, reporting, and connecting tenants with resources.
- Rental payment issues:

- Arrears: support tenant and property manager payment plans
- Assist residents with Rent Supplement and Rent Geared to Income paperwork and requirements
- Assist in issues with Employment Income Assistance, Employment Insurance, employment, etc.
- Liaise with community organizations that work us - West Broadway Community Organization, North End Renewal Corporation & Spence Neighbourhood Association.
- Support Five Stones staff as they need assistance in working with tenants - e.g. pest control compliance, maintenance, etc.
- This includes setting up workshops/info sessions on issues related to responsibilities of tenants and landlords
- Get to know and build rapport with residents. This foundation will make all the work above possible. The spirit of this role is, in partnership with resident to help them understand what is required of them as tenants and work the best they can to remain residents.
- Other duties as assigned

**Qualifications & Requirements**:

- Background in providing social services / not-for-profit services
- Socially adept, personable, emotional intelligence, caring, empathetic, a “people-person”
- Must hold all people in exceptionally high regard
- General understanding of systems theory
- Self motivated and organized
- Familiar and able to use a computer, Office 365 (Outlook, Word, Excel, OneNote, etc.), own a smartphone
- Administrative capabilities; manage tenant files/case management, tracks stats, reporting, connect with resources
- A valid driver’s licence and vehicle
- Preferably a neighbour in the Spence, West Broadway or the North End neighbourhood

**Terms of Contract**:

- Length of Term: 12 months with possibility of permanent.
- Full Time or Part Time
- Flexibility in hours is possible, this falls between a regular work week Tuesday - Friday. Approximately 8 evening meetings a year.
- Mileage reimbursement
- Quarterly cash bonus for any medical needs
- Monthly phone subsidy

To apply, please send resume with cover letter explaining why you would be a good fit for the job.

Posting open until October 22, 2025.

Five Stones Inc.

528 Sargent Avenue

Phone: 204-952-2858

Winnipeg, MB R3B 2R7

**Job Types**: Full-time, Part-time, Permanent

Pay: $19.00-$21.00 per hour

Expected hours: 20 - 36 per week

**Benefits**:

- Casual dress
- Company events

Application question(s):

- Do you hold a valid driver license and a vehicle that you can use to drive to our different residential buildings?

Work Location: In person