Customer Service

4 days ago

Dartmouth, Canada Black Bow Gift Co. Full time

** Those that do not complete the screening questions will not be considered**

This fast-paced, physical work environment demands excellent organizational skills, effective time management, and the flexibility to collaborate closely with teammates or work independently as needed.

A passion for the creative process, enthusiasm for luxury gifting as an art form, and a desire to deliver memorable experiences to clients are essential. Opportunities for advancement are available, aligned with your unique skills and creative interests. Previous experience with eCommerce and Shopify is a definite asset.

**Hours - Seeking Both Part and Full time - 7.5- 37.5 Hours per week Monday to Friday 8am-4Pm**

**Location: 34 Mount Hope Avenue, Dartmouth, Nova Scotia**

In this role you will:

- **Support various all stages of the gifting process**, including pulling orders, assembling gifts with creative precision, packing gifts for shipment, and managing shipping logistics, ensuring alignment with our high standards.
- **Collaborate closely with the team** to creatively curate and develop new products, gift designs, and customized gifting solutions that enhance our client experience and drive business growth, including tailored designs for corporate clients.
- **Positively contribute to business growth and sales goals**, supporting both online retail and corporate gifting channels.
- **Assist with studio operational efficiency** by collaborating with the team in receiving and unpacking product shipments, maintaining inventory, supporting website updates, enhancing and improving operational processes, and strategic planning as needed.
- **Oversee and maintain the gifting workspace**, ensuring cleanliness, optimal setup, and efficiency through regular tidying and organizational duties within the studio environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

- Strong verbal and written skills
- Experience and proficient in using iOS and/or macOS, or comparable technology, is preferred
- A passion for creating a uniquely personal gift and memorable experience for our clients and their receiptents
- A positive and energetic attitude
- Fast learner, a self-starter and able to work independently
- Good time management and organizational skills
- Strong problem-solving abilities
- Excellent punctuality, attendance, and reliability to commute to our Dartmouth studio
- Ability to work quickly and efficiently while maintaining a high quality standard
- A high standard for cleanliness and organization
- Comfort to work in a scented workspace
- Physical stamina and the ability to stand for extended periods of time
- Ability to lift 40 to 50 pounds in weight
- Warehouse experience an asset
- Shopify experience an asset
- Working for an E-commerce business an asset

**Job Types**: Full-time, Part-time

Pay: $16.50-$21.00 per hour

**Benefits**:

- On-site parking
- Store discount

Application question(s):
Work Location: In person

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