Customer Service Advisor
3 days ago
**Company Overview**
Nutri-Lawn is a proud member of the Canadian Nursery Landscape Association, dedicated to providing top-notch lawn care services. With a strong BBB rating, we are committed to delivering ecological solutions tailored to our customers' needs, ensuring they achieve the lawn of their dreams.
**Summary**
As a Customer Service Representative at Nutri-Lawn, you will play a vital role in enhancing customer satisfaction and promoting our eco-friendly lawn care solutions. This position is essential for building lasting relationships with our clients and ensuring they receive the best service possible.
**Responsibilities**
- Provide information about our lawn care services and ecological solutions.
- Assist customers in placing orders and managing their accounts.
- Upsell additional services based on customer needs and preferences.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service delivery and customer experience.
**Requirements**:
- Proven experience in customer service or a related field.
- Strong communication skills, both verbal and written.
- Bilingual proficiency in English and French is an asset.
- Ability to handle multiple tasks efficiently in a fast-paced environment.
- Familiarity with data entry and basic computer skills.
Pay: $19.00-$21.00 per hour
Expected hours: 40 - 45 per week
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
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