Operations Manager

Job Summary

Commence Fence is seeking a senior **Operations Manager** to own construction operations for residential and commercial fence installations.

This role is responsible for **scheduling, crew performance, job costing discipline, material control, quality assurance, safety compliance, and operational profitability**.

This is not a coordination role. This is a results-driven operations leadership position.

Core Responsibilities
- Own daily and weekly **project scheduling and execution**:

- Manage **foremen and installation crews**:

- Control **job costing, labor efficiency, and material usage**:

- Ensure jobs are completed **on time, on budget, and to standard**:

- Enforce **quality control checkpoints** at all project stages
- Maintain strict **safety compliance** across all job sites
- Plan and stage **materials, tools, and equipment**:

- Identify operational risks before they impact timelines or margin
- Resolve field issues decisively and in real time
- Improve SOPs, workflows, and production systems
- Communicate clearly with Sales, Finance, and Executive leadership
- Deliver accurate weekly operational and performance reporting

Non-Negotiable Qualifications

You must have:

- **5+ years** in construction or field operations management
- Proven experience managing **multiple crews and job sites**:

- Hands-on knowledge of **wood, vinyl, aluminum, and chain-link fencing**:

- Strong understanding of **job costing and margin protection**:

- Experience tracking **labor productivity and material variance**:

- Ability to identify and eliminate waste, rework, and inefficiency
- Authority and confidence to hold teams accountable
- Ability to make fast decisions under pressure
- Zero tolerance for sloppy work or missed standards

If you have not been accountable for **schedule, quality, and profitability at the same time**, this role is not for you.

Financial & Operational Discipline (Critical)

This role requires:

- Understanding how labor hours affect job profitability
- Catching scope creep before it erodes margin
- Tracking rework and callbacks as operational failures
- Ensuring material orders match install requirements
- Reducing loss, damage, and over-ordering

Operations protects profit here.

Systems & Tools
- **Zoho One** - Scheduling, inventory, job tracking, reporting
- **CompanyCam** - Job documentation and field updates
- **RingCentral** - Team and customer communication
- **Time tracking / payroll systems**

System discipline is mandatory.

Quality & Safety Expectations
- Enforce installation standards across all crews
- Perform random site audits and quality inspections
- Maintain clean, professional job sites
- Lead safety training and compliance reviews
- Document and resolve issues immediately

Key Performance Indicators (KPIs)

You will be measured on:

- Schedule adherence
- Job profitability and labor efficiency
- Material usage vs estimates
- Install quality and callbacks
- Safety incidents
- Crew performance and retention

What We Offer
- A leadership role with real authority
- Competitive compensation tied to results
- A growing company with high standards
- Long-term advancement for proven operators

How to Apply

Submit your resume **and** answer all prescreening questions

**Job Types**: Full-time, Permanent

Pay: $95,000.00-$120,000.00 per year

Application question(s):

- Which best describes your previous responsibility level?

I coordinated schedules and passed issues to others

I supervised crews but was not responsible for profitability

I owned schedules, crew performance, quality, and job profitability

I assisted an operations manager
- Which fence types have you directly managed installation crews for? (Select all that apply)

Wood

Vinyl / PVC

Aluminum / ornamental

Chain-link

None of the above
- Which best describes your experience with job costing?

I am not involved in job costing

I receive reports but don’t act on them

I track labor hours, material usage, and rework to protect margin

Accounting handled this
- When a job is going off track (schedule, quality, or cost), what is your role?

I escalate and wait for direction

I document the issue

I make the call and correct the course

I inform the crew and monitor
- What is the largest number of field crews you have managed simultaneously?

1 crew

2 crews

3-5 crews

6+ crews
- Which systems have you used regularly in operations management? (Select all that apply)

Scheduling software

Time tracking / payroll systems

Job costing or production reports

Photo documentation tools

None
- Which best describes your work style?

Mostly office-based, mínimal field involvement

Mostly field-based, limited planning responsibilities

Office-based leadership with active field oversight and audits

Remote management
- Describe one situation where a job was falling behind or losing money. What actions did you personally take, and what was the result?

**Experience**:

- hands-on construction operations m