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System Integration Specialist

2 weeks ago

Markham, Canada CMLS Financial Full time

Are you excited to use your technical expertise to join a technology solutions entrepreneurial start-up within a well

**Role and Responsibilities**:

- Work closely with the business teams and project stakeholders to understand their specific requirements, and design and implement systems integration solutions that meet their needs.
- Collaborate with software developers, and other technical teams to ensure that all systems integrate effectively
- Troubleshoot complex technical problems, and provide effective solutions to resolve issues
- Perform regular maintenance and testing on integrated systems, ensuring that they are operating efficiently and effectively
- Maintain documentation and ensure that all systems are well-documented and updated on an ongoing basis
- Stay up-to-date with the latest technologies and trends in systems integration, and provide recommendations for process improvements and innovation
- Maintain and support internal and third-party software packages and escalate issues to vendors as appropriate.
- Accurately use the request ticketing and time tracking system, and maintain service levels
- Maintain and support internal and third-party software packages and escalate issues to vendors or in-house developers as appropriate
- Build and deploy technology infrastructure to assist and automate maintenance, security, and deployment processes
- Research and resolve problems within the scope of responsibility, escalating to appropriate departmental staff any issues that may adversely impact systems
- Identify processes and procedures that can be automated and make recommendations to test and monitor systems’ performance

**Skills and Qualifications**:

- Completed a university degree or equivalent related work experience. A degree in Computer Science or Engineering is an asset
O Microsoft SQL Server

O Microsoft SharePoint (On-prem and/or Online)

O Internet Information Server
- Are experienced and knowledgeable in information technology information library (ITIL) methodologies is an asset.
- Have a minimum of 5+ years of experience in a fast-paced technical or network operations role within a technical support environment; financial services or FinTech industry experience is an asset.
- Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical problems
- Strong communication and interpersonal skills, with the ability to work effectively in a team environment
- Ability to work independently, with strong time management and prioritization skills
- Knowledge of system integration technologies: You should have in-depth knowledge of system integration technologies such as middleware, web services, API integration, message queues, and data integration.
- Experience with databases: You should have experience in working with SQL Server
- Knowledge of Script writing: SQL, PowerShell, etc.
- Knowledge of development life cycle (an asset)
- Experience with deployment Process and Release Management (an asset)
- Understanding of cloud computing: Understanding of cloud computing technologies, such as Microsoft Azure (an asset)
- Experience with Dynamics 365 CRM, Power Apps, Power BI (an asset)
- Analytical and problem-solving skills: You should have strong analytical and problem-solving skills to troubleshoot and resolve complex issues.
- Attention to detail: You should be able to pay close attention to details as system integration requires a high level of accuracy.

**Benefits and Perks**

**Some of the benefits we offer at Intellifi include**:

- Health and Wellness Spending Accounts
- Health, Drug, Vision, and Dental benefits
- Paid vacation, sick days, and personal days (in addition to all civil and statutory holidays)
- RRSP Matching Program
- Maternity / Parental Leave Top Up Program
- Discounted gym memberships
- Travel assistance and EAP
- Business Casual dress code
- Company social events + sport teams
- Hybrid work arrangements
- Education reimbursement
- Training and mentoring programs
- And more

**Salary Range**: $68,000 - 85,000/yr

**About Us**

Welcome to Intellifi, where our mission is “Lending Solutions Simplified”. This is more than tagline for us - it’s our commitment to every customer, business partner and team member.

While we have decades worth of experience and expertise in Commercial Services and Technology, Residential Services, and Residential Technology, we aren’t standing still. From the adventurous start ups to the established institutions with billions in assets, and to those we have yet to serve, we owe it to our dozens of clients to always be moving forward.

At Intellifi we believe that a culture of innovation, creativity and partnership is what enable us to provide executable end-to-end solutions to the various lenders in the residential and commercial industry in Canada. Where hi-tech meets hi-touch, we are a team of experts providing a selection of technology products and lending operations services that helps cr