Customer Service Representative
1 week ago
Do you want to be part of a passionate, innovative team? Do you take pride in delivering high quality in your work? Are you interested in growing your career with British Columbia’s only Aluminum Extruder? If the answer is YES, then read on Apex Aluminum is a state-of-the-art aluminum extrusion factory located in Langley, British Columbia, Canada.
With a 170,000 square foot aluminum extrusion facility and some of the most modern equipment in its industry, Apex can offer custom extrusions, mill finish aluminum and anodized aluminum to satisfy the most demanding customer and all architectural needs. We have an exciting opportunity for a Customer Service Representative to join our Customer Service Team in Langley, BC. This is a full-time, permanent position, with an excellent benefits package, and room for growth. **Shift Schedule**: 8:00 AM - 4:30 PM Monday to Friday **Essential Duties and Responsibilities**: - Understanding the needs and challenges of our customers to best support them. - Maintaining constant communication with customers and the operations team. - Processing and entering orders and quotations accurately. - Accurately create new customers and parts. - Updating system information for accuracy. - Becoming an expert in our ERP system. - Processing corrective actions and RMAs (Return Merchandise Authorizations). - Meeting deadlines, following up, and reporting delays if any. - Reviewing and monitoring orders, RMAs, holds, and credits to ensure all customer requirements are met and accurately acknowledged. - Assisting with administrative tasks, including but not limited to, scanning documents, arranging couriers, answering phones, and filing. - Other duties, as assigned. **Knowledge/Experience**: - Minimum 2+ years of order entry experience in a B2B customer service environment, preferably a manufacturing setting - Experience with Microsoft Word, Excel, and Teams. **Must Have Skills**: - Team player - Possess a positive "can do" attitude - Reliability - Multi-tasker - Intermediate Computer Skills - Flexibility and adaptability to work in a timely manner - Excellent organizational skills - Exceptional accuracy and attention to detail. - Strong analytical and mathematical skills - Ability to problem solve and prioritize in an environment with multiple changing priorities. - Demonstrate commitment to your team **What We Offer**: - Extended health benefits - Dental coverage - Vision coverage - Life Insurance - RRSP matching - Employee Appreciation Events **Equity Statement**: Consistent with our commitments to equity and diversity, we actively recruit from all designated groups. We also provide employment accommodation upon request to current staff members and to applicants during the recruitment process.
We aim to provide a work environment where excellence is allowed to flourish, and diversity is prized. We are committed to providing accommodation throughout the interview and employment process. If you require an accommodation, please advise the hiring manager or recruiter.
-
Customer Service Representative
1 week ago
Langley, Canada Cup O' Cafe Full timeOverview: We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. **Duties**: - Should have experience in coffee making. - Assist customers with product information, pricing, and availability - Process...
-
Customer Service
2 weeks ago
Langley, Canada Apex Extrusions Ltd Full timeApex Aluminum Extrusions Ltd. is a state-of-the-art aluminum extrusion factory located in Langley, British Columbia. With a 170,000 square foot facility and some of the most modern equipment in its industry, we believe in the extensive use of technology and in the ongoing investment and development of our processes and people. As a market leader, we are...
-
Customer Service Representative
1 week ago
Langley, Canada GoFor Full timeAt Groundstar, we are looking for highly skilled, enthusiastic, and self-driven individuals to join our team. We are a technology-driven logistics company that brings together retailers, wholesalers, general contractors, and tradespeople matching them in real-time with vehicle fleet operators, individual owner/operators, and rental fleet operators. Using...
-
Customer Service Representative
1 week ago
Langley, Canada UPPERCUTS BARBERSHOP LTD Full time**About Us**: Uppercuts Barbershop Ltd. is a well-established barbershop known for our exceptional service and welcoming environment. We are committed to providing a top-notch experience for our clients, and we are expanding our team to continue delivering excellence. **Job Summary** **Responsibilities** - Provide accurate information about products and...
-
Customer Service Representative
1 week ago
Langley, Canada Composites One LLC Full timeAt Composites One our culture is founded on a clear set of Core Values that has at its core **Respect, Teamwork, and Communication.** Our success is largely attributed to our ability to operate as one Team, respect each other in our daily interactions, and communicate effectively while doing the one thing that is critical to our success - taking care of our...
-
Customer Service Representative
7 days ago
Langley, Canada Fastik Full time**Fastik: Customer Service Representative Job Description** **Who We Are**: **Description** **Duties and responsibilities** 1. Communicate with customers professionally and efficiently & take care of communication needs between our current clients and the company. 2. Identify and assess customers’ needs to achieve satisfaction. 4. Present and discuss...
-
Customer Service Representative
2 days ago
Langley, Canada Wilsonart Full timeDescription Position at Wilsonart Win at WilsonartAt Wilsonart, we don’t just make surfaces—we build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care.You’ll be surrounded by teammates who take pride in their work and look out for one another....
-
Customer Service Representative
7 days ago
Langley, Canada Apex Extrusions Ltd Full timeDo you want to be part of a passionate, innovative team? Do you take pride in delivering high quality in your work? Are you interested in growing your career with British Columbia’s only Aluminum Extruder? If the answer is YES, then read on! Apex Aluminum is a state-of-the-art aluminum extrusion factory located in Langley, British Columbia, Canada. With a...
-
Customer Service Representative
2 weeks ago
Langley, Canada Pattison Food Group Full timeCome join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products. Pattison Food Group Ltd. is a certified Great Place to Work® and consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ more than 30,000 team members. We have...
-
Customer Service Representative
2 days ago
Langley, Canada Homes Alive Pets Full timeWhy Homes Alive Pets?This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet. You'll immediately notice a refreshing shopping...